Tune-up Special

What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Charleston home and you don’t know what that entails. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to not be sure what they’re going to do tends to add even more unnecessary stress. But fear not! Pardee Service Experts Heating & Air Conditioning is here to inform you on the standard AC repair process so you canyou will be ready when an expert air conditioning service technician needs to visit your home.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to check it to verify that it’s not just a thermostat settings error. The repairman will confirm the thermostat is set to cool and then lower the temperature to see if that will activate the AC. A faulty or incorrectly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The service tech will then most likely ask to see the air conditioning equipment. Like a doctor, the service tech will begin their trial and error discovery process. There are several factors that could be the culprit of an air conditioner that isn’t operating properly, and it’s up the repairman to explore all the possible causes starting from the most usual issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will most likely check the air filter to make sure it’s not clogged or needs to be replaced. They will examine the AC refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your AC is right for the size of your house, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system service tech has discovered the trouble, they should explain all your choices to you. The discussion will usually start with the repairman explaining what the problem is, what part (if any) went out, how or why it died, and how that part makes your A/C system operate.

The service tech will then go into your options, which will entail changing out the part and fixing the issue, but might also entail upgrading parts of the air conditioner, the A/C system itself, or your whole heating and cooling system. In certain cases, it may make more sense to buy an entire new HVAC system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up costing you more for AC repairs by the time it’s all said and done. The technician will explain how much time, effort, and cost it will take to fix the problem.

The repairman might now explain what could have prevented the problem or part failure and how to keep a future problem from happening. This usually includes proactive maintenance, which not only helps avoid an A/C system breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert AC repair businesses will offer a yearly service plan so you don’t have to worry about making future AC tune-up appointments for your HVAC equipment.

At the end, they will explain the process for repairing the failed part or correcting the trouble. If you choose that A/C system repair is better for you than buying an upgraded A/C system, the repairman will order any parts required and plan your next appointment to fix the A/C system. Or, if the necessary part is already accessible on their vehicle, they will move forward with the air conditioning repair work with your consent.

Remember that throughout Charleston your HVAC equipment is in good hands with Pardee Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have been through extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever think of any questions about your A/C system or what to expect with your AC repair, give us a call 24/7 at 843-410-6103 and we’ll be happy to discuss the process.

Contact Us