What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Charleston home and you don’t know what that entails. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to not be sure what they’re going to do tends to add even more unnecessary stress. Not to worry! Pardee Service Experts is here to inform you on the basic AC repair process so you’ll be prepared when an expert air conditioning service technician needs to pay you a visit.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to check it to verify that it’s not merely a thermostat settings error. The technician will confirm the thermostat is set to cool and then reduce the temperature to see if that will activate the air conditioning system. A faulty or incorrectly connected wire could be the culprit that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The service tech will then probably ask to see the air conditioning equipment. Similar to a doctor, the service tech will start their trial and error discovery process. There are many factors that could be the culprit of an AC that isn’t operating properly, and it’s up the technician to explore all the possible reasons starting from the most standard issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will probably check the air filter to make sure it’s not clogged or in need of replacing. They will examine the A/C system’s refrigerant levels, make sure the air condenser fan is rotating properly, make sure that the size of your AC is suitable for the size of your home, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system service tech has discovered the trouble, they should explain all your choices to you. The conversation will usually start with the repairman explaining what the problem is, what part (if any) went out, how or why it failed, and how that part makes your A/C system operate.

The technician will then go into your courses of action, which will entail changing out the part and fixing the issue, but could also entail upgrading parts of the AC system, the A/C system itself, or your whole heating and cooling system. In some cases, it may make more sense to buy a whole new heating and cooling system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up with you spending more on AC repairs by the time it’s all said and done. The technician will explain how much time, effort, and cost it will take to fix the problem.

The repairman might now explain what could have prevented the issue or part failure and how to keep a future issue. This usually includes seasonal maintenance, which not only helps prevent an A/C system breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair businesses will offer a yearly service plan so you don’t have to worry about making future AC tune-up appointments for your HVAC equipment.

At the end, they will discuss the process for repairing the failed part or correcting the trouble. If you choose that A/C system repair is better for you than buying an upgraded A/C system, the technician will order any parts required and plan your next appointment to fix the A/C system. Or, if the part required is already accessible on their vehicle, they will go ahead and start the air conditioning repair work with your authorization.

Remember that throughout Charleston your HVAC equipment is in good hands with Pardee Service Experts. Our service techs are ACE-certified and have been through extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever have any questions about your AC or what to expect with your AC repair, give us a call day or night at 843-410-6103 and we’ll be happy to discuss the process.

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