We Can Repair Any Kind of Gas Fireplace in Charleston

Gas fireplaces make adding warmth to your Charleston home simple. Just move a switch or press a button for instant heat.

They’re also quite easy to use. Unlike their woodburning equivalents, there’s no need to use firewood or clean up ashes. But like any other natural gas systems, these fireplaces have to have routine maintenance to help them run efficiently and avoid breakdowns.

When your fireplace won’t start or won’t stay on, the professionals at Pardee Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t heating correctly, contact us. We can take care of any type. All of our professionals are NATE certified, which means they’ve completed in-depth training to better meet your needs. And all of our outstanding work is supported by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several reasons why your fireplace won’t start. Remove the ornamental plate beneath your fireplace to get at its pieces.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and reset breakers as appropriate.
  2. Is the gas flowing? Ensure the valve is in the “open” setting.
  3. Is the pilot light lit? If it is out, follow manufacturer instructions to relight it. Connect the vent cap to halt drafts from extinguishing it.
  4. Pilot light turns on but won’t stay lit? There could be an issue with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t start? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, get in touch with us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Pardee Service Experts repair or install a new blower.
  • Funny smells? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, turn off the fireplace, get fresh air in your home and contact us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it heat more efficiently and avoid costly malfunctions. It may even help it run longer.

  1. Make sure your fireplace is completely cooled.
  2. Shut the gas off by spinning the valve to “off.”
  3. Remove the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Extract the lava rocks, vacuum them one at a time and remove soot with the brush.
  5. Clean the inside of the fireplace with a vacuum hose attachment.
  6. Wipe down internal edges with a damp cloth. Use warm, soapy water to clean up dust or soot buildups.
  7. Put back lava rocks and logs in the same arrangement.
  8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to crack.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is working appropriately.

Schedule Annual Maintenance Today

Once your fireplace is heating again, schedule regular maintenance with us. These examinations can potentially discover issues before they start. We’ll inspect your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are correct.