"I was upset until problem resolved"
"All went well man was very nice "
"Technician was attentive and actually called a supervisor in for a second opinion."
"Lindell was personable, friendly, and efficient at getting our AC working again."
"worked very fast. came when scheduled"
"Very nice, and covered both units ."
"Very courteous AND professional explained every step and what he was checking. He also installed air filter we had but I'm to short to install without getting my ladder"
"I trust Clarence and he is always professional and competent."
"I appreciate how the staff let me know the tech could be delayed a bit. They prepared me for this, instead of having me wait...and wait...and WAIT!"
"Technician was knowledgeable and efficient."
"As always, Clarence was on time, performed all necessary tests and diagnoses, answered all my questions, and was professional at all times."
"Technician was personable and efficient."
"Work done efficiently. Called to tell me of delay and estimated time of service now. Appreciate that."
"almost always satisfied with Pardee"
"All went very well, Brad was very efficient.
I appreciated your reminders; we had not forgotten to schedule, we just had to delay the service because of numerous other e..."
"The service wad done in a satisfactory time."
"was very honest and did the work quickly."
"on time and very efficient"
"First Techniision that came did something and the house became very warm."
"Neat job, explained what needed to be done and did his work in a quick and efficient manner"
"Best tech visit ever, very conscientious "
"Lindell and his assistant John, were prompt, courteous, professional and timely in their service check-up. "
"Technician Joseph Steen, arrived on time, was very professional and provided the required semi-annual service in an expert manner. "
"Fast service, done quick."
"Prompt response, very professonal"
"Technician was very thorough and efficient in resolving the issue with our A/C system."
"He was very informative and complete."
"Was referred by another customer, Samantha Wolf. Pardee technician Lindell did a great job explaining a few issues and was able to correct them quickly and efficiently du..."
"Performed the HVAC inspection and maintenance in a very professional and courteous manner!"
"Mr. Lomax is very courteous and professional
"extremely knowledgeable and efficient in quickly diagnosing problem and very professional in explaining problem and rectifying it"
"timely, efficient, friendly service"
"He knew what he was doing, he proceeded to do it properly, he explained what he did, and he was quite friendly and courteous."
"Excellent and very professional technician; fast and explained what he had done."
"This is the first time the tech did not check the filters in the house or turn off the unit from the thermostat. He also did not check the settings of the thermostat. I..."
" When the technician showed up the air conditioning fixed itself but he wanted to check it anyway just to make sure there wasn't a problem. I thought that was wonderful i..."
"Very thorough, pleasant personality, seemed to take pride in his work."
"prompt and professional service "
"polite, seemed efficent, fairly quick,"
"I like the service your company provides."
"On time, knowledgeable and polite tech."
"Very impressed and satisfied with service by technician "
"As usual the tech has met all the services, talent and respedt, we have come to expect from Paredes's Tech,s"
"The technician went above and beyond. He serviced my unit and checked my ducts under my house."
"Not happy that he did not clean out inside of a.c. from leaf debris. The others always do, not really confident since seeing that. What else was he lazy about? On vacati..."
"The technician was very nice and explained everything to my satisfaction."
"Could not read part of comments in the PERFORMANCE AND EFFICIENCY CONCERNS AREA of customer copy of yellow Performance Inspection form. Did not notice until technician ha..."
"Victor has inspected our system the last two times. I like having the same technician inspect our system. There's a familiarity that comes with this consistency. Victor t..."
"The technician answered my questions and was knowledgeable about new products."
"The job is not completed- still need flirtation system and UV BULB installed"
"Professional yet friendly"
"Technician was on time and professional. Work was conducted as expected."
"The only thing I would say is that I think that anyone who talks to me about my unit should be aware of my history with the company."
"Extremely happy with your service. Joseph does a great job and is very thorough. "
"The technician was very thorough. "
"He discovered a flaw that caused my brand new air conditioner to freeze up. He fixed it."
"Jose is always professional, and very thorough and has great communication skills. We have been a customer of AirEngineers since 1978 and if I was asked who I thought wa..."
"very polite and knowledgable tech David"
"The rep did fine, but the power to my thermostat went out while he was working. He claimed it was not his fault. I cannot argue about that. He called in a service techni..."
"When I came home another one of Pardee tech was there. He left. He stated to my husband that he had to be paid before he could do any work but he wrote out a receipt fo..."
"Overall was very knowledgeable."
"Prompt and professional "
"Clarence and his assistant were at the house on time and did a good job."
"Thanks to Shirley, the situation was handled immediately."
"Years of experience with company. the weather was bad I think that the Technican was able to do his work"
"The service tech, Lindell, was great. You were able to come out on an early Saturday evening when others couldn't or wouldn't. The customer service agent on the phone a..."
"They were very professional. Did there work in a timely manor. Explained what they were doing and how are new system works."
"The men where efficient."
"Lindell took time to explain what he was doing."
"the service man that WAS AT OUR HOUSE DID A GREAT JOB HE WENT OUT OF HIS WAY TO FIND US A NEW PART FOR OUR HEAT PUMP THE TEACH NAME IS jOSEPH Steen"
"The service was very satisfactory, The Technicians were on time and pleasant. Only objection was the cost but reallizing that it could have been worse, I probably should..."
"Lindell did a very good job and I would call him anytime to repair my car conditioner. "
"The technician was very good at explaining what needed to be done, and then completed the job in a timely way. "
"My technician was courteous and worked hard to solve my problem. I felt that he valued me as a customer. "
" Because they didn't fix what was wrong. The technician was good however since I had worked on in my attic with new duck work My machine hasn't been running properly"
"He immediately determined the problem and fixed it right away, fully explaining what he was doing and what had caused the problem as he went. It seeming a little expensi..."
"Tech was very knowledgeable and took the time to explain the warrenty issues that I needed to report on my new build house."
"Pardee has always been a very quality driven company."
"very pleasant ,knowledgable, even after he wad working in a rainstorm"
"Technician was very attentive to detail and thorough. "
"The technician was very professional and explained everything thoroughly. Service was provided within a few hours of my call."
"Technician was on time, polite,and efficient"
"The technician was very knowledgeable and courteous. "
"very neat,knowledgeable, and professional"
"Very respectful, got the work done quickly. "
"Very thorough and helpful tech. Donnie.
Always on time"
"Lindell cleaned out my overflow pipe, no other technician had done that. He aslo found that my UV light was not properly seated and was working fine. This was in addition..."
"Your supervisors have no concept of customer satisfaction."
"AC had begun blowing warm air, technician recharged system but did not bring equipment to find leak. $274.00. Next day, technician found leak, bad valve was the cause. ..."
"Technician was very knowledgeable"
"Everything done as expected."
"Pardee associate was on time and thorough"
"everyone and everything was perfect!"
"Because Clarence diagnosed a major issue on our minisplit that no other service technician you have would have figured out snd fixed. "
"Brian was a ggreat tech. He arrived on time and fixed my ac."
"Lindell did a great job - very competent, knowledgeable and thorough. "
"Clarence is professional, courteous, and friendly. We have been very satisfied with the service for the past 18 years. Also, Shirley makes it very easy to schedule appo..."
"Very friendly and courteous. I'd love for this serviceman to be our regular inspector "
"the fact that the tune up had just been a month prior and I was out of freon due to it not being charged when they were here was a little disconcerting. Saying that I may..."
"It would have been a 10 if my husband did not have to call customer service back after a couple of hours to see if the had a technician to come out."
"Technician was prompt and explained his work."
"Showed up quickly, fix problem"
"Clarence was very upfront and honest in regards to the fact that my air conditioner is nearing the end of its life expectancy. Discussed options with me when this time co..."
"Tech, Donnie was thorough and excellentbto work with.
Pardee is a very good company"
"The gentleman was very courtiers in work. He seam to know what he was doing."
"You worked hard to solve the problem. "
"The technician arrived 15 minutes early and the check went smoothly."
"The Tech. was very professional and polite in performing the inspection. He seemed to be thorough in every aspect of his job. I feel confident that my unit will be at i..."
"Professional, knowledgeable, experienced, respectful technician. Respects my property and carefully services my 4 year old $15,000 system. I dislike dealing with differen..."
"Technician arrived on scheduled and performed maintenance correctly in a timely manner."
"This was a pre-paid PREVENTIVE maintenance service visit. The tech pointed out a capacitor and contactor that were defective and needed to be replaced (quoted $300 for $3..."
"Technician did not show up"
" Very thorough and professional."
"We actually look forward to working with Clarence to be our Service Tech twice a year or as needed.We can be assured of the best attention to detail and specifically requ..."
"David was polite, professional, and personable. "
"Lindell was courteous knowledgeable and very informative about next steps. "
"Friendly and responsive technician. Good interactive skills and explained what he did to the unit."
"Danny was very polite, thorough and helpful."
"Danny my tech arrived within the time span given. He was courteous and professional and started his inspection and maintenance of my system."
"technician was thorough and competent"
"Danny was very polite and personable and performed an extensive (2 hour) check of my system that was just installed a year ago. At the end he discussed his findings and ..."
"Service call on 4/15 was superb. Technician came quickly and diagnosed the problem. Since then, not so good. Call the next week to update me went to,the wrong telephone ..."
"joseph steen was on time,courteous and customer friendly. He explained the service and what recommended actions were suggested. "
"Technician was polite and thorough."
"Service was good and professional"
"Service was great one he got here. However, 12-2 turned into 3.45 arrival, which was not a convenient time. However, we did get calls to tell us of the delay. "
"Service technician arrived on time and was very pleasant - answered any questions I had."
" Vehicle issue prevented all tools being on site and consequently a less than thorough cleaning of outside compressor units"
"Just service and stop selling every darn thing you have.All of a sudden I have under performing motors and y'all have been doing the service for a number of years. Your p..."
"Professional, neat and tidy.
" Chris forms was amazing. Great attitude, great personality, but more than anything else he knew what he had to do and he did it. I would like to request to him for next..."
"Chris was very friendly and knowledgeable"
"Chris was amazing. He completed his service call and spoke to me about items I can purchase to make the air better in my home and replacing the whole system and duct work..."
"answered all questions i had"
"very knowledgeable person"
"Joe, the technician was helpful and informative and did a good job with the spring tune up."
"Service provided was very knowledgable about what he was doing. He provided all information that I needed."
"Tech very professional and friendly."
"Technician arrived at scheduled time. Did what he was supposed to do. Didn't
try to sell me snake oil. Was polite and efficient."
"Adrien was very polite, knowledgeable and quite (exceptionally) thorough in his explanation of the work performed during his visit."
"He did a good job. Was on time, cleaned up after himself and appeared to give the unit a thorough check."
"The technition was on time. He noticed an issue and corrected the issue. "
"techniction was terrific and did a great job. been using you for 30 years."
"Both individuals were cordial and seem to be qualified to do the job. They were
knowledgeable and completed the job within a reasonable time."
"Actual service on the units was very good, as usual. Timeliness was not (I had asked for the 8-10 am window. Service didn't start until just after 10 and wasn't finishe..."
"The technician was friendly, polite, aand didn't try to sell me anything."
"Nice tech who seemed to do a thorough job"
"Clarence is always professional and someone I can trust."
"Techs are very knowledgeable and explain what they're going to do.Any problems we ever had where correct with in a couple of days."
"The two gentlemen worked continuously until job was completed. We are still evaluating the new unit performance. "
"Everything was explained to me."
"Good and prompt service"
"Did a good job. My wallet didn't like the outcome of all the recommended fixes "
"I have had a long relationship with Pardee now and there have been some serious issues that have been resolved to my utmost satisfaction. I am very grateful to Mark Hoad..."
"Good scheduling and service by the technician"
"On time, polite, informative."
"HAD nasty crawl space in need of overhaul (subfloor insulation and duct work).
James (Sales) and Gene (Instillation) provided updates to scheduled timelines and were on-..."
"Victor did a great job especially for a windy 40 degree day. I had no problem with him not checking the A/C (cooling mode) on my two year old unit!"
"Clarence has our trust and confidence to keep our system working properly. He is punctual, courteous, and knowledgeable."
"I did not like the fact that the price of the filters was raised despite the agreement in price when the units were installed"
"Explanations on service completed and needed for future were not clear. Technician first indicated that I might consider some additional enhancements as surge protector ..."
"Work was done well and thoroughly. Technician was knowledgeable."
"The service tech did an outstanding job but the recommended improvements should have been incorporated in my original $32,000 purchase of three new systems."
"Very courteous and professional."
"Technician spent an adequate amount of time checking the equipment."
"Arrived at appointed time, Inspected, tested inside air handler and outside heat pump. made recommendations to improve performance."
"Technician was prompt and friendly, and explained everything he did."
"politeness, punctuality and precision -- need I say more?"
"The service technician Lindell Fritchey, was courteous, knowledgeable and methodical while servicing our HVAC unit for its Spring service."
"The service technician, Adrien Lomax, was outstanding. The scheduling was totally unsatifactory. Scherduled for 8-10 AM. No one called or showed up. I called the office a..."
"Technician was pleasant and performed service well."
"I had Spring prev maintenance done on Feb 23rd, system had previously been running fine for months. Tech set thermostat for 60F so system would run during check; no opera..."
"Technician was on time and explained everything that he did."
"Joe arrived on time, went to work and finished in a timely manner."
"Adrien is an excellent tech, who provides thorough feedback and listens "
"Service was quick and serviceman was polite, pleasant ,and worked very efficiently
"Danny, after examining our unit, explained was he was go to do, what needed to be replaced clearing."
"He was not in a hurry to just get in and out. Answered questions and gave Maintence advice. "
"He was knowledgeable and did a good job.
"The Tech. where very good"
"Did all the work they were supposed to do, but failed to re-connect one of the thermostats, giving us no way to have heat in the back half of the house for the last 4 day..."
"Arrived in a timely fashion and was attentive and complete in his work."
"The units were checked thoroughly, and the filters were changed. "
"I ask for Clarence because he does a thorough job of checking the heat pumps,
washing filters for heat pump #1 and changing the filters for heat pump #2.
I am very sati..."
"I had no info of the problem and the technician was able to find it."
"He seemed to find the problem. He helped quiet down the roar that was generating from the air flow. I'd appreciate my second $83 Svc charge to be credited back to me. "
"Tech went beyond what he had to do"
"the technician was very knowledgable"
"Technician was very proficient."
"Those two guys worked very well together and finished when they said they would."
"James was very patient, kind, answered all my questions politely. this part of the transaction went very well."
"tech did something that caused a fuse to blow. had to call and have another tech come out at night to repair."
"Mr. Lindell was friendly and professional."
"Tec knew his job, was VERY polite , clean and presentable.Explained what
he was doing and why."
"The tech was on time ,respectful, clearly explained his findings including cost of replacement parts. Always welcome in our home."
"We have a high tech. system. The technician sent did not have the expertise to trouble shoot the 2 problems we had reported. Felt we wasted a system check up charge. "
"very knowledgeable and informed us on the things he did and found"
"Tech was very polite. He got the job done and explained his findings. He showed me the part needing repair. He did not pressure me to have the service done. Repair was m..."
"Liddell was very efficient and explained everything. He answered all my questions, was very friendly, making sure everything was working before he left."
"The tech explained to me the condition of my system and checked it out quickly."
"Quick efficient and thoughtful service. "
"The tech took the time to explain everything he did. He was very thorough. "
"On time, efficient, neat, courteous"
"Prompt response for service. Gave options to resolve the issue"
"good diagnosis, solved the problem"
"Professional and knowledgeable"
"The technician was on time, courteous, wore booties every time he entered the house, and explained what he did."
"The tech spent quite a long time going over our system ,Did not "rush and run" very pleased with steve and his knowledge of hvac ."
"Efficient service. Technician was very helpful."
"The service technician was very polite, pleasant, and respectful."
"Stevenson's continue to provide great customer service with a friendly attitude and knowledgeable responses. "
"He knew just what to do and told me what he needed to do and he went to work and had it finished in no time. Then he went over the bill and explained it to me then I si..."
"Very nice man- seemed to do a careful inspection- did not hurry through. "
"He arrived on time. Very courteous. Did the job and advised of products that could improve the equipment but did not force the product on you. I don't like people who tr..."
"He did a great job and did push a lot more on you. Told us what we need to get."
"Technician worked hard to check blower and thermostat and cleaned outside compressor really good."
"The man was on time, friendly and answered questions we had. "
"courteous, pleasant technican, no issues"
"I ha e no problem wit the way the tune-up was carried out.
The [roblem is that the system stopped working the next day."
"Alex was great. Very professional. I sent an email service request at 6 am sat morning and he was here and done by 11 am. "
"Neat, personable, explained situation"
"Timely, courteous, clear explanation of work done and likely possibility for need of updating system."
"Tech was thorough and efficient. Answered our questions and took time to do so. Friendly service. "
"The Technician had been here before and has always been courteous and professional which lets me know he puts the customer first"
"Caleb explained everything, he was very professional and polite, he did not pressure me to buy anything."
"Robert was so polite. He answered my questions re: how the refrigerant would be changing in the future, the costs, etc. He was efficient & thorough in his work. "
"Worked me in for an appointment on the same day I called."
"Called to let us know he was on his way. Did a good job"
"Eddie was prompt and very thorough"
"The service was thorough and followed up as needed with a second visit to install another part."
"Tech Robert arrived on time, and in a professional, courtesy manner completed the task."
"Tect. Knows the system he was working on. Could answer all questions with satisfaction. "
"Dustin is an excellent and thorough technician. He is professional and congenial. We also appreciate the reliable service we receive. "
"Work was performed professionaly and timely. The technician was cordial and kept us informed."
"The Technician was very nice, neat in appearance and worked diligently to complete his job. "
"They did a good job of installing the A/C, but didn't do a good job of cleaning up thr mess in my son's room."
"He had no questions and worked efficiently and quickly"
"Robert, the tech was very polite. He called shortly before he arrived. He came at the time the appointment was scheduled. He did a nice, neat job, and was very professi..."
"Alex and Brett were professional, knowledgeable and respectful. Very thorough and great service!"
"The service was great and the technician was polite and helpful"
"very knowledgeable, on time, called to let me know he was coming. company called to let me know he was coming. Very throrough, very polite. nice personality and mannerl..."
"Prompt, efficient, friendly, answered questions"
"Service was timely and all questions were answered."
"The technician is prompt, polite and thorough."
"your tecnician was very courteous and professional"
"Igniter on furnace failed on a Sunday morning when weather was cold. Service man had new igniter on truck. Part would not be available to purchase on a Sunday, but luck..."
"Informative technician, explained upcoming maintenance, completed visit in a timely manner. "
"He was on time and took the time to explain what he was doing."
"Tech on time. Explained everything and asked if I had questions. Always covers does "
"The tech was very familiar with the system and how they worked. He was also informative and provided several useful tips. "
"Gary is very professional (all the service techs that have come to my house are very professional), he demonstrates the good knowledge of what he is working on along with..."
"I had service within two hours of my call, the technician was professional, and my problem was solved."
"Very nice, courteous, knowledgeable rep."
"Technicians are polite, professional, and knowledgeable."
"Found technician very knowledgeable and courteous. "
"Very satisfied with this company! Recommend to everyone!"
"Office and workers knowkedgeable, courteous, and helpful"
"Except for the fact there was a new furnace, you would not know that anyone had even been there "
"your technician was very courteous and informing "
"He didn't try to sell me any thing extra. Had on the filters I needed, got the job and did all my furnaces."
"he was very prompt and very courteous and did a good job."
"I have a maintenance agreement, and the last visit was part of this agreement. My humidifier pad was change without notifying me first, then I was given a bill for $64 fo..."
"Technician responded p[promptly and quickly diagnosed and fixed problem,"
"Service was on time, very efficient and clean. Technician was knowledgeable and did what needed to be done. "
"Great tech. Took time to review instructions for humidifier operation."
"Came earlier than expected and did work quickly "
"Guy had good attitude. Thoughtful and attentive to detail."