Pardee Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.7/5 stars based on 2,641 Reviews
ms moyle M.
charleston, south carolina
"Knowledgeable, friendly, suggested options based on what I said. Did not push for a sale of something not reasonable."
karen K.
charleston, south carolina
"I had my unit checked by someone else and was told the my problem was not what it was and the price that l was quoted was to much. My unit is working and cooling .Without having to replace anything."
timothy H.
charleston, south carolina
"Tech was not able to repair or replace the ignitor. Basically I had to pay $79 for him to tell me that the ignitor wasn't working."
sandra S.
ladson, south carolina
jeff E.
mount pleasant, south carolina
"Ray always does a fantastic job. He is personable, efficient, and thorough in his work."
noel S.
summerville, south carolina
elston M.
summerville, south carolina
tim M.
isle of palms, south carolina
"Steve quickly determined the reason for our problem and addressed it. He was informative and explained everything."
grover R.
james island, south carolina
"Tech. was very knowledgble and did a good job on the PM of my heating and cooling system."
dr mary anne C.
mt pleasant, south carolina
constance M.
charleston, south carolina
"Courteous on time thorough work"
barbie C.
mt pleasant, south carolina
"Clarence has serviced our HVAC many times. He is always prompt.Goes right to work. Doesn't get in our way and he is so courteous! I've recommended Pardee to many of your customers. Never am I disappointed, especially with someone as nice, professional and customer oriented as Clarence!"
lisa V.
awendaw, south carolina
"Clarence is professional and knowledgeable"
shannon C.
charleston, south carolina
"Very professional and courteous"
clelias G.
north charleston, south carolina
"Zach was very precise and check over everything...he did a great job"
nancy I.
johns island, south carolina
"He was very professional, quick and efficient. The previous evening we had waited for a tech that never showed up, which was disappointing."
joe P.
mount pleasant, south carolina
jean S.
charleston, south carolina
"Since I'm not sure what all the technican is required to do I have to take their word that they did the work. Lindell discussed with me all he had done and I appreciated that even though I might not understand it all."
jim C.
charleston, south carolina
cindy L.
johns island , south carolina
"Eric was very professional and thorough"
caren A.
mt pleasant, south carolina
mr altman A.
isle of palms, south carolina
shipwatch 4.
isle of palms, south carolina
the wine cellar (retail store) .
mount pleasant, south carolina
"the rep was very professional & informative"
robert D.
isle of palms, south carolina
"No one called to say he was on his way. He didn't reset the thermostat. He didn't offer to secure the attic pull down door. He didn't offer to re-attach the lattice on the outside unit. He didn't use the hose to rinse out the outside coils. I realize I'm nit-picking, but other techs done this and more."
sandra T.
charleston, south carolina
patricia J.
charleston, south carolina
"I'm always very satisfied with Pardee Service Experts. They always explain what they have done and why."
david L.
n charleston, south carolina
allen C.
charleston, south carolina
"on time, very friendly service person, answer all my question, checked out both units"
rebecca B.
charleston, south carolina
"Great job easy to work with."
mr shoultz S.
isle of palms, south carolina
"On time, friendly, informative and changed the air filters."
ronald F.
charleston, south carolina
"He was friendly and went right to work checking our systems out. We would welcome him back again."
joe M.
summerville, south carolina
"Being a long-time customer, everything was as it should be! I know what to expect and it was."
mr cook C.
ladson, south carolina
"you always do us proud"
michael C.
mount pleasant, south carolina
"It was all about the technician. Kevin started by being early (which in my book is on time). He was very professional and articulate about the work, our issues and all the options to solve them. I can't say enough about how he handled himself. My wife and I were extremely pleased with him. Thanks"
sharon S.
charleston, south carolina
"Lindell was courteous, efficient and professional in performing the service."
mr demarco D.
charleston, south carolina
"Very polite and gave us suggestions on maintaining the air conditioner and the sales rep was friendly but not pushy. We will contacted when we replace the unit."
aubrey D.
summerville, south carolina
marie O.
charleston, south carolina
"Steven was courteous and friendly. He explained what the problem was and how it was going to be fixed."
john F.
charleston, south carolina
"On time - Very thorough in his work Kept me informed as to the results of the service call."
stephanie S.
charleston, south carolina
"Eric is outstanding. So thoughtful and careful and just the nicest guy. What a delight to have him here working on the house. I always know its done right"
ed B.
charleston, south carolina
"Friendly and professional"
bob R.
folly beach, south carolina
thomas and kathrine D.
summerville, south carolina
"The 2 techs were outstanding. Very personable and easy to relate to. There was a problem with further leaks after the toilet had been repaired the first time. Tech Kevin solved the problem and will look for exact parts if needed in future. He returned three times altogether until the problem was solved. I was not charged for this. This company is great! They know how to do business and want the customer to be happy. I thank Kevin and AJ for a job well done. Toilet is finally fixed with no leaks. Thanks for the service!"
barbara B.
summerville, south carolina
"The man was very friendly, qualified ,polite and knowledgeable. He finished quickly."
seth R.
isle of palms, south carolina
desiree C.
awendaw, south carolina
"Technician showed up on time. All my questions were answered to my satisfaction."
paul P.
johns island, south carolina
"Ashton did a nice job and was very professional. After inspecting our ductwork in the attic that had been chewed by rats, he recommended replacing the entire ductwork system instead of only the affected area. Rob called us back and estimated the cost of replacing the entire system at $7150. On further thought, it seemed to my wife and I that we were being sold a big job when interim steps could be taken. I will patch the affected areas first and see how that works. We might or might use Pardee."
robert H.
edisto island, south carolina
elsayed T.
charleston, south carolina
"Exceptional job!!"
richard N.
johns island, south carolina
roger S.
seabrook island, south carolina
"The system does not work. We are still without a working system."
mr davis D.
summerville, south carolina
william N.
charleston, south carolina
"Pleasant and well qualified"
typehouse T.
charleston, south carolina
"You fixed our AC quickly and was able to come on the same day I called."
mr barcus B.
summerville, south carolina
"David is an excellent tech!!! he's also very friendly and always ready to answer all questions!!!!!"
mani W.
charleston, south carolina
"Overall,. all customer service was EXCEPTIONAL, from the person who answered my call to and promised service gratis, for a second opinion. Joe, who came to the residence was also very professional and provided a good read out and a firm price for the work to be done. The follow up to schedule the reapir work on 10/1, was also handled very professionally."
miss edlund E.
summerville, south carolina
frederick M.
n charleston, south carolina
"Ashton was knowledgeable and went directly to the problem with a quick solution."
kelly F.
wadmalaw island, south carolina
"Eric was on time, polite, and professional."
mr mistretta M.
north charleston, south carolina
"He was very pleasant and knowledgeable."
mary F.
summerville, south carolina
francis dipaolo D.
charleston, south carolina
mr denstedt D.
n charleston, south carolina
"Zach was not only very prompt but also highly professional. Please send him my way on all future visits."
robert J.
north charleston, south carolina
"Understanding great personality and knowledgeable"
mr oman O.
summerville, south carolina
"Ray was very professional and easy to work with. He did the job!"
gloria M.
hanahan, south carolina
"Clarence was very thorough. Explained everything. Took care of my unit and even washed it down. Outstanding service!"
mr lauderdale L.
isle of palms, south carolina
linda S.
ladson, south carolina
"Visit went smoothly. Unit in good condition. Tech polite and respectful. Was late but office called to advise. No problem."
james L.
hanahan, south carolina
"As usual The scheduling and appearance of the Pardee Tech was right on time. The Young lady that took the call for the appointment, the call that the tech was on time, and the tech was at our house were great."
britt F.
north charleston, south carolina
"Helpful and knowledgeable technician"
mr gray G.
johns island, south carolina
"Zack explained everything and was very detailed with his service"
robert. (debra) C.
charleston, south carolina
"Technician arrived very quickly. He immediately diagnosed the problem & set about fixing it. He made sure all was working well before departing. He was polite."
rochelle F.
mount pleasant, south carolina
"Professional, efficient, respectful of my property"
ms fisher F.
isle of palms, south carolina
"Professional, efficient, respectful of property."
mr caccamise C.
summerville, south carolina
katherine S.
charleston, south carolina
"Our tech was knowledgeable and friendly."
charles O.
charleston, south carolina
"Tech was Very knowledgeable"
shelbie L.
mt pleasant, south carolina
"They were both thorough, thoughtful and professional."
janet M.
isle of palms, south carolina
deborah D.
charleston, south carolina
darby D.
charleston, south carolina
kirk G.
folly beach, south carolina
ms kaminski K.
summerville, south carolina
"They did a great job in a timely manor"
rocky R.
north charleston, south carolina
"Very professional as always"
sandy B.
hanahan, south carolina
"Very thorough"
marilene B.
charleston, south carolina
"Punctual, curteous, explained issues and provided suggestions for upkeep"
mr huggins H.
charleston, south carolina
"On time. Friendly"
mrs finch F.
charleston, south carolina
"Technician was not able to complete fixing unit on Saturday. Advised he would have to order part & should be able to get it Monday afternoon & needed a tech to both cut a support beam in attic & cut old & install new evap coil. As of 5pm Monday we have not heard from anyone as to the status of the repair to be completed."
tonya T.
charleston, south carolina
"Prompt and found the issue very quickly."
fred S.
charleston, south carolina
"no reason"
kathy lipman L.
mt pleasant, south carolina
"Great Service"
robert M.
charleston, south carolina
shipwatch 4.
isle of palms, south carolina
mr green G.
summerville, south carolina
"He was prompt and polite. 9"
patsy G.
n charleston, south carolina
"Very professional and very prompt"
robert F.
goose creek, south carolina
bill K.
james island, south carolina
"Great service and competent technician"
mitch B.
mt pleasant, south carolina
"On time, quick, efficient at a reasonable price..."
april L.
goose creek, south carolina
david E.
charleston, south carolina
julius B.
n charleston, south carolina
michael S.
summerville, south carolina
"Initial service covered both AC units - this unit only covered 1 unit."
ms gaston G.
summerville, south carolina
"Prompt service"
mr caine C.
mt pleasant, south carolina
"Gerald arrived right at the end of the two hour window and we did not receive a call to alert us as has happened in the past."
greg G.
charleston, south carolina
john A.
summerville, south carolina
"The service was a special for two visits. David was very professional and did an excellent job servicing our heating and air conditioning units."
mr cousino C.
goose creek, south carolina
"Technician was on time, polite, personal and went directly to work. Tended to be somewhat chatty, but it fit with my personality. Did not want him to spend time unnecessarily if he had other calls and customers."
ms thomas T.
charleston, south carolina
mr chaplin C.
ravenel, south carolina
"The guys were VERY professional. They are always on time and get the job done efficiently!"
blake P.
charleston, south carolina
"Kevin did a great job!"
toddmurph(allstate) T.
mt pleasant, south carolina
ms bremer B.
mt pleasant, south carolina
mr hudson H.
isle of palms, south carolina
"Technician was personable and efficient."
mr jalbert J.
north charleston, south carolina
janice N.
north charleston, south carolina
"Victor was very thorough, knowledgeable and professional."
carl M.
mt pleasant, south carolina
"Brad was very thorough and professional. He was considerate as to my white carpets with his booties which means alot to me."
robert C.
charleston, south carolina
"David took time to do a very thorough job of examining and cleaning each of the 3 units on the property."
kimberly C.
charleston, south carolina
"Ray was wonderful to work with and answered all my many questions. It was a pleasure working with Pardee. My only concern is there is a 'sales' type person that shows up with the technician. Not a big deal, but had to manage my dogs accordingly - didn't realize two folks would be showing up."
george M.
ladson, south carolina
mr blackstone B.
summerville, south carolina
"Had to reschedule and it was no problem from them. Very accommodating to my needs plus the technician was very friendly"
mary j. W.
north charleston, south carolina
"They were efficient, kindly and respected my resodent."
ms williams W.
charleston, south carolina
"The service itself was fine. I was extremely annoyed that you once again sent someone to try to sell me a new HVAC unit. If I want your bid on an HVAC I will call you. I don't want to hear from you."
mr privitera P.
charleston, south carolina
roger S.
seabrook island, south carolina
michele L.
goose creek, south carolina
"They came out and repaired my unit and we discussed the Advantage plan. And when I thought it wasn't working properly they came back out to check it at no charge! Very nice guys!"
webber V.
isle of palms, south carolina
joyce B.
moncks corner, south carolina
"Done his job and very polite person"
timothy B.
goose creek, south carolina
"Awesome!"
ashley R.
mount pleasant, south carolina
abe W.
north charleston, south carolina
ms roy R.
north charleston, south carolina
"Brad is great! Hes very knowledgeable and friendly, honest and helpful."
phillip L.
summerville, south carolina
"Your men worked their butts off"
earl V.
summerville, south carolina
"Extremely knowledgeable young man, well-mannered and well-spoken. Knew exactly how to solve my issues, did it promptly and efficiently."
jared J.
johns island, south carolina
"It took three weeks and four calls to get someone out here. The first layer of the problem was finally fixed (broken electrical wire), but there is still an electrical popping sound occurring at the location of our electric filter. Its a constant buzzing now that wasnt there. This still needs to be fixed."
michael S.
summerville, south carolina
"Right on time, professional, friendly and informative."
charles S.
summerville, south carolina
mr best B.
moncks corner, south carolina
"David always done a superb job."
barbara/js W.
charleston, south carolina
"Very nice"
tonya T.
charleston, south carolina
"Very thorough in servicing the system."
ronald F.
charleston, south carolina
"He got here when we were told he would and he got the system running in just a short while."
richard H.
north charleston, south carolina
"I feel that my wife was taken advantage of, and we an extremely expensive system that cost us almost double what my neighbors are paying for their HVAC. I am very unhappy at buying a "Cadillac" at premium prices."
thomas M.
charleston , south carolina
"Steve knee exactly what needed to be done to get my daughters AC system functioning and took care of it expeditiously and thoroughly. A highly competent and thoroughly professional technician in every aspect."
sarah S.
summerville, south carolina
"The gentleman did an excellent check of the systems and provided me with constant updates as they were checking each system"
nick B.
charleston, south carolina
"We had no issues with the technician (who arrived on time, was professional, etc) and appreciated the expedient appointment. The frustration is due to the exorbitant cost of the repair (~2x national average for stated repair) and replacement (>1.5x other competitors). After a 9-year relationship with Pardee, we ended up going with another company and likely will continue to do so."
clarence r J.
goose creek, south carolina
"Steve explained some things about our HVAC very thorough.Steve is very professional.Definitely an asset to your business."
charles F.
charleston, south carolina
"Technician performed a fix on leaking condensate pan/piping. Unfortunately after leaving our home it started leaking worse. I went out to van to tell him about leak and he told me that he would order new pan on Monday (never got a call about leadtime for new visit) Technician appeared to have no intention of coming back in to address situation. I was forced to fix the leak myself by applying epoxy to what ended up being a crack in pan pipe stub."
ms morris M.
isle of palms, south carolina
"The technician was here within several hours of my phone call for help"
allen C.
charleston, south carolina
phil C.
mt pleasant, south carolina
"Didnt have part. Weve been without air since 1 am Sunday morning. Scheduled to repair between 12-2pm today Monday. It is 83 degrees inside our home. Barbie has asthma. Having difficulty breathing. Wheezing now"
jennifer S.
isle of palms, south carolina
"5-10 min maintenance? Shortest time ever. Didn't check thermostat inside...I thought it necessary to check all aspects..."
kathleen S.
charleston, south carolina
"Reception very helpful with knowledge of our situation. Technician called me with status of the visit as Im off site."
mr barcus B.
summerville, south carolina
"Zachery is very people oriented and very pro PARDEE and extremely knowledgable!!!!"
william J.
goose creek, south carolina
"Steve was prompt and was extremely well-versed in the workings of our system."
ms nietert N.
mt pleasant, south carolina
"On time, good service, friendly without being intrusive"
ms botzis B.
charleston, south carolina
"Joseph is certainly an asset to your company! A very nice young man with a bright future!"
janet K.
summerville, south carolina
mr watkins W.
n charleston, south carolina
ms botzis B.
charleston, south carolina
"Joseph is such a professional and most pleasant."
lila R.
mount pleasant, south carolina
"Very pleasant, efficient, and thorough"
jennifer S.
isle of palms, south carolina
"Maintenance usually takes more than 5-10 minutes. He didn't knock to re-enter the house."
mrs dorn D.
yonges island, south carolina
jim C.
charleston, south carolina
doug L.
charleston, south carolina
"Very helpful. Very pleasant"
ms craft C.
james island, south carolina
"Quick response. Knowledgeable and courteous technician."
damian E.
n charleston, south carolina
mary sue M.
summerville , south carolina
"Steven was excellent and remained until the job was completed. It took all afternoon (we have the main house and cottage), but he provided exceptional service and with a wonderful attitude."
mr gibson G.
charleston, south carolina
"Prompt and gave great service"
mr anderson A.
hollywood, south carolina
"Brad seemed to be very through."
ashley L.
edisto island, south carolina
"Excellent service and explained the process AND fixed our AC!"
mr albia A.
hanahan, south carolina
"Prompt and professional."
shannon R.
goose creek, south carolina
"Professional, knowledgeable and willing to answer questions in a friendly manner. Very personable."
charlotte L.
mt pleasant, south carolina
"Respectful, timely, explained the issues and how to resolve them."
timothy B.
goose creek, south carolina
"Excellent and caring service."
mr morris M.
moncks corner, south carolina
"Ashton was very polite and friendly. He seemed very thorough with his work and made sure I was satisfied with the service. He's a great representative for Pardee."
boogies B.
hollywood, south carolina
tina S.
summerville, south carolina
"Chris was very patient with me and explained things to me."
patrica P.
summerville, south carolina
"The technician was not only knowledgeable, but extremely respectful as well. He answered my questions and was patient in teaching me how to correctly use and care for the system. What a wonderful experience!"
alexandra K.
charleston, south carolina
ms taylor T.
hollywood, south carolina
"I had one miserable night and was very happy Pardee was able to troubleshoot & fix the issue right away."
andy H.
johns island, south carolina
"great service"
lois and al D.
charleston, south carolina
"Ray Gowens came within an hour of our call. He was polite and easy to talk to. He fixed the a/c quickly and left us as happy customers."
mr massey M.
n charleston, south carolina
"All questioned answered professionally. Problems detected or anticipated in future explained in depth. Have been with Pardee for many years."
jeff M.
charleston, south carolina
mr washington W.
charleston, south carolina
anthony T.
charleston, south carolina
"David has serviced us before and is extremely knowledgable and professional."
jeff E.
mount pleasant, south carolina
"Great personal service"
cami M.
charleston, south carolina
ed M.
n charleston, south carolina
"Technician took pains to do a through job"
david Y.
bonneau, south carolina
"I called Clarence and he came the same day!!"
ronald F.
charleston, south carolina
"Bradley went the extra mile to make sure the leak from our HVAC unit in the attic was repaired. He was friendly and a pleasure to have working on this even though it was late evening."
norman T.
charleston, south carolina
"The service Tecs, Ronetta and Margie have been great. Service call was credited and according to Ronetta a check is on the way for $99.00. Have not received it as of today. The last air filter was just installed. However, we have not heard back on the cost of the unit. The sales rep, Rob Womack, called 2 days before the install and said they did not have a Lennox unit in stock. He said we would have to wait 2 weeks for the Lennox unit or we could have a Goodman unit for date of install on 5/20/19 and be billed at $10.00 less a month. With a heat wave coming, and assurance that Goodman was a good unit, we accepted the offer. However, we have not seen the reduction in billing. We have contacted the office and they wanted to know if Mr. Womack had changed it on the billing paperwork. We told them no that he didn't come for the install and we have not seen him since. The office said they would contact him and get back to us. So far no word. Pardee has been great so far and we are hoping this is not a "bait and switch" situation. We are hoping it is just taking some time to work its way through the Pardee system and will be rectified and reflected in next billing cycle. Once everything is delivered as promised, we would be happy with Pardee."
mr nelson N.
mt pleasant, south carolina
"No complaints"
howard S.
charleston, south carolina
"Very timely. Unit was installed the next day"
charleston parks P.
north charleston, south carolina
"Fast and great service."
terry S.
mount pleasant, south carolina
"A thorough investigation and explanation of what was wrong."
jessica H.
ladson, south carolina
"I told my service tech when he came in this was my first house so he explained every step he was taking and even tips on saving money with ac temperatures!"
britt F.
north charleston, south carolina
"Pardee has helped me out twice, both times in the middle of summer, when my ac went out. They are honest and affordable. Brad was amazing! I will ask for him in the future and when its time to replace my unit will use pardee."
mrs ogburn O.
charleston, south carolina
david A.
walterboro, south carolina
karen S.
n charleston, south carolina
"I bought a brand new unit in May and theyve been here 5 times for repairs. The problem still isnt fixed and all I hear is they are going to talk to management but no one ever calls. My electric bill is substantially higher. My old unit worked better. Even Lennox denied my rebate because of the air handler."
bob G.
summerville, south carolina
"David identified a problem previously, and ordered the replacement part. Came back later and installed the new part. Plus I enjoyed meeting David. Nice man who knows what hes about. Cant ask for much more."
andrew H.
charleston, south carolina
"Very professional and friendly. I really appreciate that they explained everything they were doing."
john M.
folly beach, south carolina
"You always get it fixed"
mr jalbert J.
north charleston, south carolina
"Very professional technician. Very courteous and helpful agent scheduling (Dianna)"
mr haller H.
n charleston, south carolina
"No problem with service - but due to my schedule it was rushed - tech was delayed due to traffic and completed inside review while I was at home but he had to do the outside checks after I left home."
mr kuhn K.
goose creek, south carolina
"Very professional and on time. Unit was installed promptly and answered questions I had."
mr earhart E.
charleston, south carolina
mr grubb G.
n charleston, south carolina
"Fast service. On time for appointment."
kurco I.
charleston, south carolina
"Familiarity & competence with equipment"
radcliffe M.
charleston, south carolina
"The tech was call out to service one unit, however he was able at the last minute to check service for another unit."
cheryl B.
cordsville, south carolina
"T.hey were very polite and on time and fixed the problem pretty quickly."
linda S.
ladson, south carolina
"Technician was courteous and well informed. Answered my questions. Only reason not a "10" for the survey - would have been "10" if I hadn't had to buy a needed part for the unit."
david M.
north charleston, south carolina
"I feel that making a repair was not their number one priority they wanted me to get a new unit I just wanted my unit repair because I knew my credit was low having it repair my was only choice at this time very disappointed in this company I already have a hard time with trust now look at what this company tried to do to me"
amanda O.
summerville, south carolina
"he was knowledgeable and kind. He explained everything that he was doing and what repairs needed to be made. He also did a very thorough check to make sure my unit was running at optimum potential."
jennifer L.
charleston, south carolina
timothy B.
goose creek, south carolina
mr nelson N.
yonges island, south carolina
mr gray G.
johns island, south carolina
mr galaida G.
edisto beach, south carolina
"I have had a new Heil system installed by a competitor for $4,200. Your quote for a replacement system was over $10,500. Not sure how that is even possible."
marilyn N.
n charleston, south carolina
"Chris was very professional & checked everything and then told me what could be causing the problem. Decided to vacuum & see if the unit worked better vs putting in a new switch."
ms koenig K.
mt pleasant, south carolina
hildenbrand H.
daniel island, south carolina
"Chris was very knowledgeable and helpful."
irene D.
summerville, south carolina
sean D.
james island, south carolina
"Responsive to my after hours call. Problem solved timely. Tech communicated well"
ms moon M.
summerville, south carolina
"He was friendly, knowledgeable, on time and efficient."
betty M.
summerville, south carolina
"He was very discreet"
steven R.
mt pleasant, south carolina
"Quick service. Reliable"
bill K.
james island, south carolina
"Quick response and professional conpletion"
ms barnhart B.
ladson, south carolina
"Had to have a call back from service the night before because sytem wouldn't shut off and it wasn't cooling. Tech found that the heat strips were stuck and need to be replaced. He is calling Lennox to gt price and will call back today with price and to schedule installation."
ms barnhart B.
ladson, south carolina
"Came out after hours, cleaned out drain lines which were clogged and emptied pan so unit could run. Couldn't be more pleased with the service."
mr koller K.
mt pleasant, south carolina
"Install: quick ,efficient, knowledgeable, friendly, just a good team."
reynolds R.
charleston, south carolina
"Kevin was very thorough and checked into everything we had concerns about, and even things we hadn't thought of. He made us feel confident in our choice of your company"
karen L.
charleston, south carolina
"Professional Courteous On time"
matt S.
charleston , south carolina
"This tech did a thorough. inspection-"
tammy P.
north charleston, south carolina
charles S.
summerville, south carolina
mr oliver O.
isle palms, south carolina
"Technician arrived on time and completed his work correctly in a timely manner."
mr cook C.
ladson, south carolina
"your company does great work"
brian T.
charleston, south carolina
"Zach was exceptionally well-informed, attended to the job with a great, positive spirit (despite the 98 degree temps outside and my house being his last call of the day)."
robert B.
goose creek, south carolina
"Unplanned for changes kept the installers in limbo and I wish I had read the paper work before the installation date and opted for an $8,000 dollar single stage."
linda S.
summerville, south carolina
"I have been very satisfied with Pardee overall. While I like to visit and make small talk, this visit went way too long. During the 1 1/2 hour visit, he was at my unit maybe 20 minutes. He does like to talk! Maybe if I was not getting ready for company, I might be a little more forgiving."
ms ledbetter L.
mt pleasant, south carolina
"Called in morning for appt. was given 6-8pm, Joseph arrived 2 hrs early at 4pm. He was polite, evaluated and fixed problem in a very short while. Thats why I always call Pardees"
elton K.
n charleston, south carolina
"Professional, Informative, knows his profession. Fixed the problem; very satisfied."
barry A.
mt pleasant, south carolina
"Lindle was prompt and efficient, knew what he was doing."
mr penley P.
isle of palms, south carolina
"Very friendly, check unit out very good."
ms williams W.
charleston, south carolina
"Tech was prompt and resolved issue"
michael D.
mount pleasant, south carolina
"They showed up on time and fixed my problem. They didn't try to up sale me anything."
pam C.
summerville, south carolina
"Bryan was excellent at explaining everything!"
patty M.
summerville, south carolina
"Brad went over and above to help solve my problem."
anne A.
charleston, south carolina
"Pardee was very responsive. They sent Ray Gowans out late Saturday night. I had company and was anxious to get moving on a fix. Ray is a great technician, knowledgable and professional. He was very patient with all explanations. I was disappointed that during the initial installation of my fairly new and very expensive set-up that no one mentioned the would be benefit of also having a surge protector installed. I'm fairly sure that the recent storm and power outage is what caused my thermostat to blow. Pardee did pick up the tab for adding a surge protector. But I had to pay for labor on the thermostat which I believe could have been avoided. I am nonetheless grateful for the speedy service and the surge protector. I still stand by the 10 rating."
mrs petit P.
mt pleasant, south carolina
"The service was excellent. Just sorry that the cost was not covered by our service contract. But----you win some and lose some."
christine C.
james island, south carolina
james M.
n charleston, south carolina
ms williams W.
summerville, south carolina
"I have had 3 other major companies out since my unit was installed 3 1/2 years ago by another company. In that time no other tech has taken as much time nor been more thorough in finding what has been causing my problem since date of install. Both my experiences with Pardee have been through without complaints about the heat in the attic."
quinnie G.
ladson, south carolina
"Very punctual, knew their job and did it correctly. Thank you so much Diana, Gerald, Roland, Thomas and AJ. I can finally sleep well."
charles B.
hollywood, south carolina
"Misleading"
ms waites W.
charleston, south carolina
"Brad was very helpful - he gave me expert advice and even took time to help me w changing my air filters. He took extra time making sure that I understood what was going on, my options & found the best possible solution for me at the time."
catherine J.
charleston, south carolina
"There were some issues which were eventually handled by top management."
john F.
charleston, south carolina
"Timely, knowledgeable, no wasted tiem."
jessica S.
charleston, south carolina
"Efficiency"
sean x. M.
charleston, south carolina
"Thorough, quality service was delivered as expected."
mr roberts R.
summerville, south carolina
"good friendly professional service."
mrs cornwell C.
mt pleasant, south carolina
"Shaun Shaw was very professional and courteous. Responded on time and went "beyond" to resolve our problem quickly."
stacey W.
charleston, south carolina
"Unit still not working. Two different answers from two different technician from the same company."
suzanne M.
n charleston, south carolina
"Ashton was very professional, considerate, and knowledgeable."
ms karla L.
charleston, south carolina
mr biddle B.
charleston, south carolina
"The tech was great very pleasant didn't push anything on us"
sophie j.
n. charleston, south carolina
"Gerald was very knowledgeable ,making sure everything is in working condition, took the time to check everything and explained what was done. He is very nice person to deal with.. Thank you for sending him.."
karen R.
charleston, south carolina
"Everyone came on time of estimated arrival. They checked my system and took pictures to show me how they looked. Explained different options and explained the size of unit I need for the house."
john or judy S.
mt pleasant, south carolina
"Professional, answered all questions , great work"
bill H.
mt pleasant, south carolina
"The technician showed up and fixed the problem. He was very professional and polite."
penn C.
isle of palms, south carolina
seth M.
summerville, south carolina
"Tech was very professional, fast and efficient."
john C.
holly hill, south carolina
lyndee H.
cross, south carolina
"Gerald a gentleman, tolerated my dogs and changed my filter!"
linda W.
hanahan, south carolina
"my window was from 12 - 2 I came home at 11 and lost three hours because your technician did not get here until 415, by the way I went back to work at 230 so I lost 3 hours and then the part I was told was 350 so I told the guy to call his super and they knocked it down to 150. it should have be free considering the unit was serviced in November the tech said everything was ok no issues."
ed R.
mount pleasant, south carolina
"Steven was very knowledgeable about his work. We were impressed how friendly he was as well. Good job!"
mr sitton S.
summerville, south carolina
thomas S.
charleston, south carolina
"Very friendly, super knowledgable serviceman."
david B.
summerville, south carolina
"Excellent across the board with only one area in which I think Pardee could have done better: The Advantage Program was explained well at the time of our consultation, but we never received anything in writing that spelled out the scope of the program relating to all of the items that would be addressed compared to what is normally done as routine installation and maintenance. Thus, the overall value of the Advantage program is hard to assess and even harder to accept based on multiplying out the monthly payment across the 8 year lease, which results in an overall cost that's at least twice as costly as a standard installation."
mr pierce P.
goose creek, south carolina
chris K.
mt pleasant, south carolina
"Your Advantage program is extremely misleading. Its designed for people who dont understand math. When Dean was breaking down the overall costs he quoted me a price of $5200 for the air cleaning system thats included with the HVAC system - another company offered to sell me the EXACT SAME system for $1500. Youre sales person is trying to convince me that leasing is the better financial option- its not. I dont appreciate being treated like Im a moron. Also he said the price of the system is going up by 30% when the old Freon is no longer available - I had 4 other salespeople come to my house and they ALL shook their heads and said thats just not true - hes lying and hes trying to scare you into rushing to buy a system. I just didnt like the experience at all."
tim W.
charleston, south carolina
"Ray was great, quick and very professional!"
ms haney H.
charleston, south carolina
daniel G.
north charleston, south carolina
"Technician examined everything that was going on and worked quickly to fix the issue"
jim K.
goose creek, south carolina
"Chris gave very good explanations on what he found or did not find."
mr brazelton B.
summerville, south carolina
"He was pleasant and performed quickly and efficiently."
krista L.
hanahan, south carolina
"Greg was very friendly, professional, on time and easy to speak with."
kathryn S.
wadmalaw island, south carolina
mr palmer P.
charleston, south carolina
"Techs were prompt, polite, and did a good job."
patrick M.
charleston, south carolina
mr donald8 W.
north charleston, south carolina
"Just a tad too pricey"
jake F.
mt pleasant, south carolina
"Excellent tech"
ms haugen H.
charleston, south carolina
"David was very professional. He was very thorough and work diligently to fix our AC ."
beverly B.
goose creek, south carolina
"they were on time, polite, and friendly. they showed me the problem and explained what was going on."
mary R.
summerville, south carolina
"The technician showed up in a timely manner presented himself professionally and did the work well."
heidi C.
north charleston, south carolina
"Very thorough and professional"
cheryl B.
cordsville, south carolina
david R.
mt pleasant, south carolina
ms peterson P.
isle of palms, south carolina
"I was very satisfied with the work and explanation given to me by Steven. I have to admit to being surprised when I found two cars and two Pardee reps in the house. Then I was introduced to the "Advantage Plan", and I felt as if a sales pitch was foisted on me unexpectedly. It would have been much better if some one from Pardee has called me and said that it has been noted that my units are aging and may they come and speak with me about options for continuing service and possible purchase. This would have been much more transparent and professional, in my opinion as a 25 year loyal client."
brad W.
mount pleasant, south carolina
"Lindell was very nice and extremely knowledgeable!"
pete N.
charleston, south carolina
"Technician was great thank you. And came out same day"
no mattress M.
daniel island, south carolina
britt G.
n charleston, south carolina
"I really appreciate all that Gene did to try to fix the issues we were having - the unit still does not work right. After several hours it will get the room down to about 67 but no lower. Disappointed in the unit not the crew"
mrs jones J.
north charleston, south carolina
"he showed up and went right to work. He told me what he found and how he felt he may help. He fixed the issue."
mr smith S.
charleston, south carolina
"The technician was prompt, on time, courteous & very professional."
ms duchene D.
charleston, south carolina
"Our AC died on a Sunday evening and we never expected to get someone to come out that day. Joe came within an hour and saved the day. He was great!"
ms anne brabham B.
charleston, south carolina
"The tech was able to come out within a couple of hours. He quickly and professionally assessed the problem and explained our options."
ken B.
charleston, south carolina
"As always Clarence was courteous, punctual, professional and competent. He not only provides expert service, he is extremely knowledgeable and willing to answer questions."
curtis B.
ladson, south carolina
"Satisfied"
john M.
charleston, south carolina
mike S.
charleston, south carolina
"Excellent response time. Tech was clear and concise. Troubleshooting was logical. He explained everything and gave me viable options."
judith M.
n charleston, south carolina
"Quick and easy."
ms nance N.
charleston, south carolina
"Because AC went out on 99 degree afternoon. Frantically I called and was told perhaps tomorrow morning, then when I stated we will be out of State tomorrow ,Pardee made arrangements to come that evening. I could tell the serviceman was tired and certainly hot, but he was pleasant and got the AC working. Sorry do not remember name of serviceman."
toddmurph(allstate) T.
mt pleasant, south carolina
jared K.
summerville, south carolina
mr power P.
charleston, south carolina
"Was not informed when job was completed."
ms grimbal G.
charleston, south carolina
valerie N.
folly beach, south carolina
"The initial appointment was never confirmed, and the first technician showed up unannounced. It was then confirmed over an hour after it had occurred. First technician needed someone else to come out to quote on the job. Second technician was an hour late (4-6pm window. Since I have tenants, I wanted to be there, so I was there waiting at 4pm.) At 5:15pm I received a call saying he was running "just a little" behind but that they would call as soon as they knew when he was en route. No phone call was received.) Just prior to 7pm I received a phone call from the second technician stating he was lost and needed directions. He came in and couldn't solve the problem, or even quote on the problem. When he left, he scheduled A THIRD technician to come out - the same day - without even asking me if that was okay. He said that technician would call when he was close. The third technician - Dean - was the most helpful of them all, but it was literally HOURS of my time spent waiting with little-to-no communication. The second technician couldn't stop complaining to me, even being so careless in his complaining about his office staff, that he forgot some of his tools - so he had to go interrupt my tenants yet again. The whole experience was unprofessional - from not confirming appointments, to late arrivals, to not asking if sending a third technician out worked for my time frame. I would not recommend to a friend, and do not plan on using the services. I would like my money back on the diagnostic fee. There was nothing done that diagnosed an issue, and when I asked the third technician what he recommended, he said "spray foam." I also tried to call the office to get status updates, and no one answered nor returned my phone call."
mr irvan I.
goose creek, south carolina
"The technician was courteous & found the problem even though we are waiting on a part that had to be ordered. I called today to check on part & it is expected by Friday. I am hoping the part comes early enough to get it installed ASAP. Friday will be a week & we are getting desperate to get it fixed."
john B.
north charleston, south carolina
"Super hard working and not stop until got job done"
ginger G.
charleston, south carolina
coosaw creek O.
n charleston, south carolina
lifecenter C.
n charleston, south carolina
ms bannon B.
mt pleasant, south carolina
"He arrived right on time and got right to work"
mr o'brien O.
meggett, south carolina
"excellent service and on-time"
mr brandon B.
charleston, south carolina
"Very nice, gave tips on extra things we can do to help the AC unit."
ann G.
hollywood, south carolina
"Brad was professional knew what he was doing and my husband really liked him."
roger S.
seabrook island, south carolina
"On time and effecient"
ken W.
charleston, south carolina
"Good guy"
beth A.
ladson, south carolina
"Very fast response, Tech was very professional and caring."
kathrine E.
charleston, south carolina
"Tech was on time, was efficient. and job done quickly."
smyth F.
charleston, south carolina
"Chris was great at fixing the AC. From what I told him, he knew exactly what had gone bad and how to fix it. He did a great job fixing the AC in a timely manner and he did system checks to make sure everything else was working correctly."
ms craft C.
james island, south carolina
"Courteous, friendly, knowledgeable, thoughtful of my needs"
george H.
mt pleasant, south carolina
earl V.
summerville, south carolina
"The technician was a gentleman, he listened to all my concerns and address each one individually. I mentioned that AC compressor was more noisy than usual, he said it was the fan motor and he tightened all the screws... The noise went away."
chris G.
summerville , south carolina
"Joseph was very friendly and knowledgeable. I never felt like I was being hustled, he was straight up, but didnt talk down to me. I would recommend him to anyone who needed service"
ms miller M.
ladson, south carolina
ms miller M.
ladson, south carolina
mr green G.
summerville, south carolina
"I was very pleased with the service I received today. Your staff is excellent. Robbie is first class. You have two diamonds in James and Brandon. they did an excellent job in getting our new system up and running. You have employees you should be proud of. James and Brandon worked very hard all day an have a great work ethic. Thank you for a great experience"
ms simmons S.
awendaw, south carolina
"Technician met my expectation with the quality of service he provided. He was also very courteous and easy to talk to."
barbie cooper C.
mt pleasant, south carolina
"With exception the service was scheduled by Gene for 8:30 not 10"
mrs gwillim G.
charleston, south carolina
"He did a great job!"
mr brazelton B.
summerville, south carolina
"He was friendly and communicative. Performed very professionally and gave me some insight on the present condition of my unit. I had a lot of confidence in him."
mr hocutt H.
mt pleasant, south carolina
"Tech was a little late for appointment."
danette H.
summerville, south carolina
"100"
danette H.
summerville, south carolina
patrica P.
summerville, south carolina
"Amanda listened to me and the manager Tommy resolved my problem."
mr munford M.
n charleston, south carolina
ms wells W.
charleston, south carolina
"Quick response and very informative."
mrs gover G.
n charleston, south carolina
"No follow up despite my calls to the office"
sandy evans E.
n charleston, south carolina
nelle W.
charleston , south carolina
"Technician arrived when promised, was courteous and professional."
herndon O.
isle palms, south carolina
"Technician arrived on schedule and performed his work in a timely manner."
mr summerville S.
charleston, south carolina
"Great service"
rachel B.
charleston, south carolina
"Service was fast and Ashton was kind and helpful. Explained everything in detail and provided pictures as well as recommendations."
lisa H.
charleston, south carolina
"He was very thorough and explained the issue before the repair was made."
monroe K.
summerville, south carolina
"you called to advise when tech was coming; technician was courteous, professional."
william K.
mount pleasant, south carolina
"Appeared to know what he was doing, explained some things, and appeared to do a thorough job."
james B.
charleston, south carolina
"Ashton took the time to explain things and showed me what some of the issues were. I appreciated the call to let me know technician was on the way."
mr dittmann D.
johns island, south carolina
mr mefferd M.
mt pleasant, south carolina
mark S.
charleston, south carolina
"Friendly. Honest. Informative and knowledgeable. Not afraid to reteach and explain how about their process."
rebecca J.
charleston, south carolina
martha sue E.
summerville, south carolina
"My recent inspection was performed by a very efficient person who did a great job."
linda D.
johns island, south carolina
"Very profession"
william S.
charleston, south carolina
anna M.
ladson, south carolina
"Very knowledgeable, friendly and professional"
ms thomas T.
charleston, south carolina
mr green G.
pinopolis, south carolina
charlotte L.
mt pleasant, south carolina
"He was thorough with his explanations. Chris was helpful by trying to give me payment options/maintenance warranty. He was considerate about not sitting on my furniture when invited to do so."
xana H.
mt pleasant, south carolina
robert H.
edisto island, south carolina
"All the Pardee technicians have tried really hard to fix my H 5 code problem. Unfortunately it is still not fixed but for a lack of effort."
kurcoinc K.
charleston, south carolina
"Over 40 years of providing prompt service"
mr roberts R.
ladson, south carolina
"Good job"
maritime P.
charleston, south carolina
"GREAT KNOWLEDGABLE TECH AND SALES REP FRIENDLY STAFF"
matt B.
folly beach, south carolina
mr lewis L.
charleston, south carolina
"On time and very professional"
anna S.
james island, south carolina
mr jalbert J.
north charleston, south carolina
"Several times before work was performed, I was informed that the sheetrock cuts would be clean, making the repair seamless. The sheetrock cuts are not clean which will require substantial work by the sheetrock guy. Service after the sale has been less than adequate. I pointed out piping flaws during the job, and have spoken to Felix since the completion. Presumably these would have been addressed more rapidly, but have not. I realize Pardee does not perform sheetrock repair, but for the cost of this job, I expected at least a referral to a qualified contractor. I will obtain my own contractor, I'm just disappointed with the whole experience."
craig A.
charleston, south carolina
"EXCELLENT WORK - THANK YOU!"
conny S.
isle of palms, south carolina
"Knowledgeable and friendly"
harry R.
johns island, south carolina
"Gerald was pro.pt and thorough. He found the proble and resolved it."
deseta G.
north charleston, south carolina
shipwatch 3.
isle of palms, south carolina
mrs carstarphen C.
charleston, south carolina
"took the time to explain what he was doing"
charles B.
summerville, south carolina
barbara/js W.
charleston, south carolina