Pardee Service Experts Reviews

"Lowered water temp quickly"

"Fixed problem, communicated very well"

"Efficient and knowledgeable"

"great job took the time to figure out the problem with my sink sprayer have to get another part to make it work"

"Problem not resolved. Had to request service the next day for the same issue."

"Respectful, on time, efficient and knowledgable."

"Bruce was the best service tech, along with Victor (commercial side) that we have had from Pardee...Smart, Sharp and efficient. Dealt with the issue, and didn't try to push a bunch of phone upsails!"

"Jon and Caleb were very knowledgeable and professional and provided me with options"

"Came out and work completed as promised. Very professional and personable."

"Arrived on time, correctly diagnosed the issue and corrected it."

"He was super nice, fixed everything!"

"Excellent technician"

"Brandon and Chris were very professional, polite and did a great job"

"on time. knowledgeable"

"Very friendly and respectful of our home"

"Very good tech."

"tony and bruce very nice and helpful and job done"

"Friendly efficient service, but was not informed of a part recommended in follow-up call. Requested more information - not received."

"TECHNICIAN WAS VERY INFORMATIVE FOUND THE PROBLEM WITH THE LOWER PRESSURE ON THE SPRAY NOZZLE NEEDED ANOTHER SPLIT NOZZLE HE TOOK THE TIME TO TRY EACH SITUATION TO FIX THE PROBLEM"

"My technician Ray (that was scheduled after my original technician couldn't make it) was excellent. Very professional and thorough with cleaning and inspecting my unit. Even though my original appointment time was not made, the fact that I got a great technician made up for it."

"He explained and tell me all that he did"

"Pardee does an excellent job keeping my HVAC in good working condition. They are prompt and professional."

"Tony came out the same day to give me an estimate. Gene came pot two days later to measure the space for the magic pak!"

"Excellent, prompt response from Ray and James"

"Customer Service! Five stars for Jon Sanciimino, Service Tech! He performed the preventative maintenance on my AC/Heating system. He was punctual, knowledgeable, courteous and friendly. Pardee in fortunate to have him on staff!"

"The tech was polite, professional and thorough."

"Ray was the technician, and he was wonderful. Fact that my AC motor died is disappointing since only 2 years old. More disappointing is fact new motor will not apparently be available for 2+ weeks"

"Very friendly and super honest. Pardee installed the dehumidifier for previous owner and it wasnt installed correctly. Got the unit running temporarily and supervisor is coming this week"

"he did a great job. We would highly recommend your services."

"Very professional and thourough during visit. Made sure everything was working perfectly before they left. they explained everything they did and checked."

"Helpful, friendly service"

"They did everything necessary and were very punctual and friendly. Also, they left everything in order."

"Technician was thorough and well mannered. Seemed professional."

"Tech was professional."

"Nice fellows"

"I have been with Pardee many years. They are very professional, knowledgable, and courteous. They have faithfully performed maintenance checks on my HVAC so they know my unit inside and out. From the office staff to the on site techs they are the best. Thanks Pardee!"

"He was very polite."

"Brandon and Gerald were superb."

"They were very timely and scheduling was easy. Tony has been an awesome contact point and is very professional. The technicians installing a new air return did a good, but not great job. They chipped the dry wall around the return in a manner visible after the job was "done." There was also a noticeable chip in the ceiling paint a few inches away from the return that was not there beforehand. Another flaw was that the return box does not fit squarely between the joists, but instead of getting a slightly smaller box, they forced it into place which left two of the sides bowed. It appears that there is air passing from the attic upstairs into the return box, instead of it only sucking air from the home. I fixed this with some duct tape but not positive that will be a long term solution."

"As usual, Chadwick arrived early. He was very professional, nice and technically competent. He explained what was going on, and demonstrated how to adjust the float so the water level either raises or declines. Chadwick is someone who is excellent, cares about his clients, and wants to help solve their issues."

"always have had great service"

"All went well."

"Gerald found the issue, ordered the part and returned to install the part. It is now too hot to test that all is working so he made sure we know who to ask for in the winter to verify everything is working properly."

"He did a better job of cleaning the coils"

"Good attitude. Pleasant and knowledgeable."

"After at least two months, I have still not received this year's supply of filters for the HVAC system. I continue to be promised that they will arrive when I call, but nothing happens."

"The service was good, it couldn't be repaired"

"We had Brandon and Gerald come for service on our unit. They were on time, friendly and made the appointment easy. I would love to have them back if we ever need service again."

"The technician arrived on time. Was friendly and polite and answered all of our questions."

"Very professional with excellent technical knowledge. Obviously very caring family type man who wanted to help a Mom with those particular tasks that I could not do (because my ladder wasn't high enough and I needed him to inspect the HVAC)."

"The technician Jon (I think that was his name). I did this survey already and am wondering why I have been sent it a second time."

"Tech was very polite and professional. Called to let us know he was on his way. Discussed his findings about our HVAC system."

"Very professional, courteous, respectful."

"I was just suppose to get my anual check up, nothing was wrong with the system ,but the tech told me I needed a few preventative measures, it seemed awfully expensive as I know nothing about systems, but in checking with other companys the price was a lot cheaper,so I think I was charged too much, even with my 15% discount,it seemed a little steep!"

"Jon was Extra helpful. He and James were most curtious"

"Kevin, Chris, Doug and Brett worked in a professional, timely manner. They answered my questions and I was very pleased with their knowledge and attention to detail."

"Did not change pco filter have not heard back from him yet"

"The installation went well but the following up is not what I hoped. I have not received the warranty for the Lennox unit or the size and make of air filter that was installed. My rep has not followed up that I know of."

"Knew exactly what needed to be done without any problem"

"It was done on time with minimal disruption."

"Shaun was a pleasure to work with. He was on-time, courteous, knowledgeable and quick."

"Efficient and thorough"

"Professional and courteous as always. They didn't have a filter but said they would come back k."

"Great service, knowledgable"

"Great service, knowledgable"

"I can't say enough good things about the installation crew. They were professional, thorough, polite, neat, clean and friendly. They seemed happy with their work and that says a lot about the company they work for."

"Great work"

"Nate did everything including killing a copperhead. He has ordered our filter and the Ive light. Thanks"

"Quick response and knowledgeable technicians."

"The first tech that arrived had only a plunger and acid. The plunger didn't work so he said another tech would come in morning. They did not come. The acid ruined my sink and I have been waiting weeks for replacement promised to me by "plumbing manager"."

"informed not pressured"

"Chad is terrific! He came out on a Sunday to unclog our sink. His professionalism and positive attitude made a bad situation a breeze!"

"Curtious, spoke well and did a great JOB!!"

"The gentlemen were on time, professional and courteous."

"willing to answer questions"

"Excellence service. Although yall need to update your records much more frequently as you keep calling for prepaid service that has been accomplished over 2 weeks ago."

"I didnt like the fact that they can simply fix the problem without spending so much money. I have had to look at other quotes."

"Jon was very professional and personable. He had patience with me and listened to me and looked into the history I had shared with him and understood what I was trying to get across. He didnt seem rushed. He took time to hear me and listen intently. He was great!"

"You were going to get back to me on the UV light in the HVAC. I have heard nothing...."

"Polite and knowable"

"Tech did not bring PCO filter. He has to order it and make another appointment to install it. Thats a yearly thing."

"They came to service my air condition. I dont believe anything was done I was charged my credit card. But all they really wanted to do was sell me two new systems. Please call."

"Very thorough technision"

"excellent job showed my husband everything about the tankless hot water heater"

"Outstanding technician."

"Installed the Bosch Premium 20 seer system on Friday. Installers worked hard on the all-day installation. They were quiet and professional. I programmed the BCC100 controls, but noticed the system did not turn off when set to the Auto mode nor did it oscillate stages as needed. Plus, the dehumidifier was not working, even after enabling and setting at 50. Maybe an experienced tech doing a flyby to verify the functionality should be considered as SOP? Today's Monday and scheduled for noon. I have been with Pardee for 20 years and know the company will get the system set up correctly."

"Had a problem with initial service. Called to get that issue corrected. Cole and Chris H answered the call and corrected it with experience and professionalism"

"The service people were very nice and on time, and very friendly."

"We have been with Pardee MANY MANDY Years."

"Excellent service technicians."

"Professional"

"Long time satisfied customer."

"I've always been very pleased when Pardee does their preventive Maintenance. In six years I don't think the same person has ever come twice. They always answer any questions I have."

"dependable, trustworthy service"

"friendly and informative"

"Your plumbing service is excellent."

"Both technicians were helpful and courteous."

"Very professional and knowledgeable."

"Unusual level of sensitivity to time"

"Reliable"

"Techs were very informative, polite, and helpful. they took the time to explain everything so that I had the ability to make an informed decision as to what to do now and what could wait a little longer."

"My first meeting with this technician"

"Most respectful of customer and property."

"Competent, professional and courteous technicians. Responsiveness when an outage occurs."

"Very helpful and nice"

"AWESOME JOB BY BRANDON AND GERALD, EXPLAINED IN DETAIL THE REPAIR FOR MY A/C AND AVAILABLE OPTIONS FOR CONSIDERATION, GREAT JOB."

"professional and knowledgeable. Shared options. No strong pressure to be influenced."

"Courtesy and dependability; answered questions without hesitation when asked."

"Service was done within 6 hours of request"

"did the job quickly and well."

"Chad was awesome. Responded quickly and took care of the situation quickly and efficently."

"Chris, my technician very good and gave me good information"

"Prompt service and very efficient. Very friendly."

"Exceptional above and beyond"

"good work on time"

"I'm very happy with the services Pardee provides."

"Easy to set up appointments."

"Friendly, efficient, knowledgeable techs"

"They are always very friendly and take the time to explain what our system needs and what maintenance they are performing."

"Kevin was very courteous and prompt. He gave me a couple of options to try to solve the problem with the toilet flushing spontaneously. However he had already fixed it apparently. He pushed the gadget on the left side down as he said it was too high. Since his visit it has not flushed on its own at all."

"Quick response and professional service"

"Great service personnel and prompt service."

"My interactions with Pardee ten members are consistently responsive, dependable, and professional."

"Very professional and thorough"

"In the Advantage Customer program, it is easy to schedule appointments. Technicians are on time, courteous ,knowledgeable, and efficient."

"friendly,knowledgeable, efficient"

"Excellent job"

"Professional, eadvantage experienced, knowledgeable"

"We have always been very pleased with your service."

"Professional service and polite."

"Quick arrival of repair manage ahead of scheduled time and a phone call announcing he was on the way."

"Your tech Nathaniel was EXCELLENT"

"Technicians were very courteous, listened, and respectful."

"He what very knowledge on what he was doing"

"Always on time"

"They were very efficient answered my questions"

"Do good work"

"Good service good rate"

"Professionalism of ALL staff Quality of work"

"Very Professional service technician and manager did a great job explaining everything and very friendly"

"Engaged, knowledgeable techs that demonstrated interest in my hvac problem"

"We were disappointed that we received no paperwork on the service performed. Also technician was here at most 20 minutes which we felt was not enough time to check units for upcoming summer season."

"On time, took care of service"

"Friendly and thorough"

"The gentleman was very pleasant to work with went straight to work."

"Very professional, very friendly"

"in"

"I am impressed with the rapid response and scheduling."

"Good service"

"The techs were on time. They did an excellent job."

"From the sale through the installation of my new LENNOX HAVC system, I could not be more satisfied with the men of Pardee. They were experienced, worked continuously until the job was complete. They tested all sub- elements to ensure functionality and efficiency. All debrey was taken away and they cleaned the inside area. Alfonso was lead teck with Britton assisting."

"They were timely and friendly."

"We have always had quick, fantastic service with Pardee. We have thought every single rep that has come to help us has been awesome and so friendly."

"Excellent service from an exceptional company!"

"Charlie did a great job explaining what he was inspecting and provided details on a few items that might be needing some attention in the near future. He was very professional and did a great job!!!!"

"Pardee has always been here for me day and night with respectful people who work hard and get the job done quickly."

"Prompt...courteous"

"The technician is very knowledgeable and fixed the unit problem."

"Very good people and service"

"Still waiting to have the work done."

"Prompt service and the issue was resolved on second visit"

"Although I found James & Hutch knowledgeable & friendly, I was shocked to be charged an extra $88 because they said of time spent. They diagnosed a need for a new air conditioner within 20 minutes, the remainder time was an intense sales approach & just small talk. I knew a $99 fee was for their visit but I was never told about the $88 fee by the office. I felt it was charged because I didnt agree to the purchase at that time. They are nice guys but that charge seemed shady."

"From the phone calls to the technician, every person I encountered was polite and congenial. Kevin was knowledgeable and explained the problem and solution in the simplest terms. I would recommend them to family and friends."

"Jonathan did an excellent job of cleaning the blower on our heat pump and replacing the drain pan strip."

"Pardee has always been our choice for HVAC and plumbing. They are on time and professional"

"The service is always excellent."

"Tony and Jon W did an exceptional job performing our HVAC system maintenance. They were professionals, friendly, and respectful. We're very happy with our service. We recommend you guys for our friends and family."

"The tech was VERY courteous & knowledgeable."

"Very knowledgeable technician."

"It is normally to get an appt when needed."

"Prompt & efficient at there job"

"Both James and Jon W were timely, courteous, and professional."

"Very nice, professional, helpful technicians came. Gave good advice and helpful info. Cole recommended a new water heater which we are going to move forward with."

"They do a good job but sometimes Im worried that I might be encouraged to update parts when possibly not neccisary."

"Economical and polite"

"In removal not all existing ducts were taped off. In installation, the return was connected wrong and had to be re-done."

"Service was prompt and thorough."

"Sean was great. Very respectful and professional."

"Little expensive"

"TECH came to my house did a great job. Great attitude did anything I needed him to do signed up for yawls program."

"Friendly and knew what they were doing."

"Over the years I have received excellent service a number of the parties technician. The advantage program ensures that I have regular inspections read advice. Most recently, Cole and Danny performed a preventive maintenance inspection and gave me some excellent advice on how to maintain and extend the life of my Heat pumps and mini split. I highly recommend them to any homeowner."

"Jon & Caleb were very professional and quick. I appreciated their work and speed."

"No"

"Mr. Ray has been my Service / Technical Advisor for many years. I trust Him. Ray' name is listed on my preference list."

"Trust level - The first maintenance visit I experienced was disappointing. Two technicians and one salesman came to my home. By the time I left, I had a laundry list of concerns. We later discovered that they had not reconnected all systems appropriately (outside unit fan was not spinning) and that is when I called and asked that a second technician come back out to check connections. The second technician, Chris, who came out was very helpful and diagnosed a simpler and more cost effective resolution. Chris was awesome."

"We love Pardee. Ive been with this company for as long as I can remember. We will only do business with Pardee."

"All turned out well."

"Bad installation 1st time. Had to send another crew to fix. We had extrenely high electric bill until the fix."

"Repair was completed successfully and quickly."

"Always professional"

"The mechanical services that were performed by Jonathan (ID #941) on 2/8/23 appear to be sound. However, before he and Cole (ID #934) left, they (mainly Cole) recommended numerous repairs to our 2 air conditioning units -- the REPAIRS they suggested added up to almost $15,000! But wait -- for about $33,000, we can install 2 brand new units! And, if you sign up for our Advantage program, you'll pay only about $450/month for 10 years (which adds up to $54,000). We explained to Cole that with the amounts of money he was talking about, that we would be getting a second opinion on the units before making any decisions. We had a technician from another HVAC company come out on 2/10, and take a look at our units. He had a completely different story after he conducted his review -- a total of $1,000 in repairs, and he didn't see any need to replace both of the units ... that he felt there were several years of life left in these units (likely 6-7 years). With tactics such as the ones presented by Cole and Jonathan, we won't be using your company's services in the future."

"Danny was on time and very professional"

"we have been doing business with pardee for years and haven't mhad any complaints."

"Great customer service, Cole arrived ahead of schedule."

"Prompt professional service"

"Caleb and Jon the two technicians that came to my house and my mother's house to perform maintenance on our units were both professional , informative and friendly . I think they did an excellent job ."

"Good service."

"Kind and thorough."

"On time. Good service friendly"

"As long as I have been a customer I have dealt with knowledgeable service people at Pardee and have been satisfied with the service I have received. And for this I thank you very much."

"Fast and very professional service."

"Shaun was detailed and easy to follow. He represented Pardee extremely well. We will consider our next step but Pardee is at the top of the list."

"We have been working with them for a while and they have been very responsive and helpful"

"very efficient servicemen"

"Very prompt"

"technician was excellent"

"Called that morning to say heating was not coming on. Technician came right out less than hours time,"

"Both guys were very knowledgeable and efficient! Will definitely use again if ever needing more services!"

"I have been with you guys for more than 10 years and found you to be beyond reproach"

"My heating went out. Called Pardee and they came out within a few hours. Unfortunately, I needed a new furnace. They came and installed new furnace, new AC, new tankless water heater all in one day. These service techs were awesome and completely knew what they were doing. I am 100% satisfied with the end results. And my heating has never worked better!!!"

"After purchasing a AC unit from your company a little over a year ago , my house is still warm in the summer and cold in the winter."

"Both Ray and Tony explained their answers to all my questions. Both were very knowledgeable and courteous."

"Charlie was an excellent technician. Very informative and helpful."

"Friendly customer service. Prompt and courteous service personnel."

"Good job"

"I don't recommend companies..."

"worst experience"

"They were quick to come and resolve our issue. The tech was professional."

"He was knowledgeable and professional with his work"

"Pardee has always provided us with excellent service, no matter the problem and/or weather."

"Jonathan S was awesome: on time, professional and courteous."

"I have been very happy with the unit since I have had it installed. It works perfectly."

"They were both friendly and informative about our HVAC system."

"Stayed on the job"

"I have experience informative and helpful information from technicians"

"Very professional technicians. James and Ray were great to deal with."

"My high rating is for this team of Brandon and Oscar only. Prior teams were disappointing and always wanted to sell me vs service me. That was NOT the case with Brandon/Oscar. Very high service focus."

"Very knowledgeable about their job. Explained well"