Pardee Service Experts Heating & Air Conditioning Reviews

"Knowledgeable, friendly, suggested options based on what I said. Did not push for a sale of something not reasonable."

"I had my unit checked by someone else and was told the my problem was not what it was and the price that l was quoted was to much. My unit is working and cooling .Without having to replace anything."

"Tech was not able to repair or replace the ignitor. Basically I had to pay $79 for him to tell me that the ignitor wasn't working."

"Ray always does a fantastic job. He is personable, efficient, and thorough in his work."

"Steve quickly determined the reason for our problem and addressed it. He was informative and explained everything."

"Tech. was very knowledgble and did a good job on the PM of my heating and cooling system."

"Courteous on time thorough work"

"Clarence has serviced our HVAC many times. He is always prompt.Goes right to work. Doesn't get in our way and he is so courteous! I've recommended Pardee to many of your customers. Never am I disappointed, especially with someone as nice, professional and customer oriented as Clarence!"

"Clarence is professional and knowledgeable"

"Very professional and courteous"

"Zach was very precise and check over everything...he did a great job"

"He was very professional, quick and efficient. The previous evening we had waited for a tech that never showed up, which was disappointing."

"Since I'm not sure what all the technican is required to do I have to take their word that they did the work. Lindell discussed with me all he had done and I appreciated that even though I might not understand it all."

"Eric was very professional and thorough"

"the rep was very professional & informative"

"No one called to say he was on his way. He didn't reset the thermostat. He didn't offer to secure the attic pull down door. He didn't offer to re-attach the lattice on the outside unit. He didn't use the hose to rinse out the outside coils. I realize I'm nit-picking, but other techs done this and more."

"I'm always very satisfied with Pardee Service Experts. They always explain what they have done and why."

"on time, very friendly service person, answer all my question, checked out both units"

"Great job easy to work with."

"On time, friendly, informative and changed the air filters."

"He was friendly and went right to work checking our systems out. We would welcome him back again."

"Being a long-time customer, everything was as it should be! I know what to expect and it was."

"you always do us proud"

"It was all about the technician. Kevin started by being early (which in my book is on time). He was very professional and articulate about the work, our issues and all the options to solve them. I can't say enough about how he handled himself. My wife and I were extremely pleased with him. Thanks"

"Lindell was courteous, efficient and professional in performing the service."

"Very polite and gave us suggestions on maintaining the air conditioner and the sales rep was friendly but not pushy. We will contacted when we replace the unit."

"Steven was courteous and friendly. He explained what the problem was and how it was going to be fixed."

"On time - Very thorough in his work Kept me informed as to the results of the service call."

"Eric is outstanding. So thoughtful and careful and just the nicest guy. What a delight to have him here working on the house. I always know its done right"

"Friendly and professional"

"The 2 techs were outstanding. Very personable and easy to relate to. There was a problem with further leaks after the toilet had been repaired the first time. Tech Kevin solved the problem and will look for exact parts if needed in future. He returned three times altogether until the problem was solved. I was not charged for this. This company is great! They know how to do business and want the customer to be happy. I thank Kevin and AJ for a job well done. Toilet is finally fixed with no leaks. Thanks for the service!"

"The man was very friendly, qualified ,polite and knowledgeable. He finished quickly."

"Technician showed up on time. All my questions were answered to my satisfaction."

"Ashton did a nice job and was very professional. After inspecting our ductwork in the attic that had been chewed by rats, he recommended replacing the entire ductwork system instead of only the affected area. Rob called us back and estimated the cost of replacing the entire system at $7150. On further thought, it seemed to my wife and I that we were being sold a big job when interim steps could be taken. I will patch the affected areas first and see how that works. We might or might use Pardee."

"Exceptional job!!"

"The system does not work. We are still without a working system."

"Pleasant and well qualified"

"You fixed our AC quickly and was able to come on the same day I called."

"David is an excellent tech!!! he's also very friendly and always ready to answer all questions!!!!!"

"Overall,. all customer service was EXCEPTIONAL, from the person who answered my call to and promised service gratis, for a second opinion. Joe, who came to the residence was also very professional and provided a good read out and a firm price for the work to be done. The follow up to schedule the reapir work on 10/1, was also handled very professionally."

"Ashton was knowledgeable and went directly to the problem with a quick solution."

"Eric was on time, polite, and professional."

"He was very pleasant and knowledgeable."

"Zach was not only very prompt but also highly professional. Please send him my way on all future visits."

"Understanding great personality and knowledgeable"

"Ray was very professional and easy to work with. He did the job!"

"Clarence was very thorough. Explained everything. Took care of my unit and even washed it down. Outstanding service!"

"Visit went smoothly. Unit in good condition. Tech polite and respectful. Was late but office called to advise. No problem."

"As usual The scheduling and appearance of the Pardee Tech was right on time. The Young lady that took the call for the appointment, the call that the tech was on time, and the tech was at our house were great."

"Helpful and knowledgeable technician"

"Zack explained everything and was very detailed with his service"

"Technician arrived very quickly. He immediately diagnosed the problem & set about fixing it. He made sure all was working well before departing. He was polite."

"Professional, efficient, respectful of my property"

"Professional, efficient, respectful of property."

"Our tech was knowledgeable and friendly."

"Tech was Very knowledgeable"

"They were both thorough, thoughtful and professional."

"They did a great job in a timely manor"

"Very professional as always"

"Very thorough"

"Punctual, curteous, explained issues and provided suggestions for upkeep"

"On time. Friendly"

"Technician was not able to complete fixing unit on Saturday. Advised he would have to order part & should be able to get it Monday afternoon & needed a tech to both cut a support beam in attic & cut old & install new evap coil. As of 5pm Monday we have not heard from anyone as to the status of the repair to be completed."

"Prompt and found the issue very quickly."

"no reason"

"Great Service"

"He was prompt and polite. 9"

"Very professional and very prompt"

"Great service and competent technician"

"On time, quick, efficient at a reasonable price..."

"Initial service covered both AC units - this unit only covered 1 unit."

"Prompt service"

"Gerald arrived right at the end of the two hour window and we did not receive a call to alert us as has happened in the past."

"The service was a special for two visits. David was very professional and did an excellent job servicing our heating and air conditioning units."

"Technician was on time, polite, personal and went directly to work. Tended to be somewhat chatty, but it fit with my personality. Did not want him to spend time unnecessarily if he had other calls and customers."

"The guys were VERY professional. They are always on time and get the job done efficiently!"

"Kevin did a great job!"

"Technician was personable and efficient."

"Victor was very thorough, knowledgeable and professional."

"Brad was very thorough and professional. He was considerate as to my white carpets with his booties which means alot to me."

"David took time to do a very thorough job of examining and cleaning each of the 3 units on the property."

"Ray was wonderful to work with and answered all my many questions. It was a pleasure working with Pardee. My only concern is there is a 'sales' type person that shows up with the technician. Not a big deal, but had to manage my dogs accordingly - didn't realize two folks would be showing up."

"Had to reschedule and it was no problem from them. Very accommodating to my needs plus the technician was very friendly"

"They were efficient, kindly and respected my resodent."

"The service itself was fine. I was extremely annoyed that you once again sent someone to try to sell me a new HVAC unit. If I want your bid on an HVAC I will call you. I don't want to hear from you."

"They came out and repaired my unit and we discussed the Advantage plan. And when I thought it wasn't working properly they came back out to check it at no charge! Very nice guys!"

"Done his job and very polite person"

"Awesome!"

"Brad is great! Hes very knowledgeable and friendly, honest and helpful."

"Your men worked their butts off"

"Extremely knowledgeable young man, well-mannered and well-spoken. Knew exactly how to solve my issues, did it promptly and efficiently."

"It took three weeks and four calls to get someone out here. The first layer of the problem was finally fixed (broken electrical wire), but there is still an electrical popping sound occurring at the location of our electric filter. Its a constant buzzing now that wasnt there. This still needs to be fixed."

"Right on time, professional, friendly and informative."

"David always done a superb job."

"Very nice"

"Very thorough in servicing the system."

"He got here when we were told he would and he got the system running in just a short while."

"I feel that my wife was taken advantage of, and we an extremely expensive system that cost us almost double what my neighbors are paying for their HVAC. I am very unhappy at buying a "Cadillac" at premium prices."

"Steve knee exactly what needed to be done to get my daughters AC system functioning and took care of it expeditiously and thoroughly. A highly competent and thoroughly professional technician in every aspect."

"The gentleman did an excellent check of the systems and provided me with constant updates as they were checking each system"

"We had no issues with the technician (who arrived on time, was professional, etc) and appreciated the expedient appointment. The frustration is due to the exorbitant cost of the repair (~2x national average for stated repair) and replacement (>1.5x other competitors). After a 9-year relationship with Pardee, we ended up going with another company and likely will continue to do so."

"Steve explained some things about our HVAC very thorough.Steve is very professional.Definitely an asset to your business."

"Technician performed a fix on leaking condensate pan/piping. Unfortunately after leaving our home it started leaking worse. I went out to van to tell him about leak and he told me that he would order new pan on Monday (never got a call about leadtime for new visit) Technician appeared to have no intention of coming back in to address situation. I was forced to fix the leak myself by applying epoxy to what ended up being a crack in pan pipe stub."

"The technician was here within several hours of my phone call for help"

"Didnt have part. Weve been without air since 1 am Sunday morning. Scheduled to repair between 12-2pm today Monday. It is 83 degrees inside our home. Barbie has asthma. Having difficulty breathing. Wheezing now"

"5-10 min maintenance? Shortest time ever. Didn't check thermostat inside...I thought it necessary to check all aspects..."

"Reception very helpful with knowledge of our situation. Technician called me with status of the visit as Im off site."

"Zachery is very people oriented and very pro PARDEE and extremely knowledgable!!!!"

"Steve was prompt and was extremely well-versed in the workings of our system."

"On time, good service, friendly without being intrusive"

"Joseph is certainly an asset to your company! A very nice young man with a bright future!"

"Joseph is such a professional and most pleasant."

"Very pleasant, efficient, and thorough"

"Maintenance usually takes more than 5-10 minutes. He didn't knock to re-enter the house."

"Very helpful. Very pleasant"

"Quick response. Knowledgeable and courteous technician."

"Steven was excellent and remained until the job was completed. It took all afternoon (we have the main house and cottage), but he provided exceptional service and with a wonderful attitude."

"Prompt and gave great service"

"Brad seemed to be very through."

"Excellent service and explained the process AND fixed our AC!"

"Prompt and professional."

"Professional, knowledgeable and willing to answer questions in a friendly manner. Very personable."

"Respectful, timely, explained the issues and how to resolve them."

"Excellent and caring service."

"Ashton was very polite and friendly. He seemed very thorough with his work and made sure I was satisfied with the service. He's a great representative for Pardee."

"Chris was very patient with me and explained things to me."

"The technician was not only knowledgeable, but extremely respectful as well. He answered my questions and was patient in teaching me how to correctly use and care for the system. What a wonderful experience!"

"I had one miserable night and was very happy Pardee was able to troubleshoot & fix the issue right away."

"great service"

"Ray Gowens came within an hour of our call. He was polite and easy to talk to. He fixed the a/c quickly and left us as happy customers."

"All questioned answered professionally. Problems detected or anticipated in future explained in depth. Have been with Pardee for many years."

"David has serviced us before and is extremely knowledgable and professional."

"Great personal service"

"Technician took pains to do a through job"

"I called Clarence and he came the same day!!"

"Bradley went the extra mile to make sure the leak from our HVAC unit in the attic was repaired. He was friendly and a pleasure to have working on this even though it was late evening."

"The service Tecs, Ronetta and Margie have been great. Service call was credited and according to Ronetta a check is on the way for $99.00. Have not received it as of today. The last air filter was just installed. However, we have not heard back on the cost of the unit. The sales rep, Rob Womack, called 2 days before the install and said they did not have a Lennox unit in stock. He said we would have to wait 2 weeks for the Lennox unit or we could have a Goodman unit for date of install on 5/20/19 and be billed at $10.00 less a month. With a heat wave coming, and assurance that Goodman was a good unit, we accepted the offer. However, we have not seen the reduction in billing. We have contacted the office and they wanted to know if Mr. Womack had changed it on the billing paperwork. We told them no that he didn't come for the install and we have not seen him since. The office said they would contact him and get back to us. So far no word. Pardee has been great so far and we are hoping this is not a "bait and switch" situation. We are hoping it is just taking some time to work its way through the Pardee system and will be rectified and reflected in next billing cycle. Once everything is delivered as promised, we would be happy with Pardee."

"No complaints"

"Very timely. Unit was installed the next day"

"Fast and great service."

"A thorough investigation and explanation of what was wrong."

"I told my service tech when he came in this was my first house so he explained every step he was taking and even tips on saving money with ac temperatures!"

"Pardee has helped me out twice, both times in the middle of summer, when my ac went out. They are honest and affordable. Brad was amazing! I will ask for him in the future and when its time to replace my unit will use pardee."

"I bought a brand new unit in May and theyve been here 5 times for repairs. The problem still isnt fixed and all I hear is they are going to talk to management but no one ever calls. My electric bill is substantially higher. My old unit worked better. Even Lennox denied my rebate because of the air handler."

"David identified a problem previously, and ordered the replacement part. Came back later and installed the new part. Plus I enjoyed meeting David. Nice man who knows what hes about. Cant ask for much more."

"Very professional and friendly. I really appreciate that they explained everything they were doing."

"You always get it fixed"

"Very professional technician. Very courteous and helpful agent scheduling (Dianna)"

"No problem with service - but due to my schedule it was rushed - tech was delayed due to traffic and completed inside review while I was at home but he had to do the outside checks after I left home."

"Very professional and on time. Unit was installed promptly and answered questions I had."

"Fast service. On time for appointment."

"Familiarity & competence with equipment"

"The tech was call out to service one unit, however he was able at the last minute to check service for another unit."

"T.hey were very polite and on time and fixed the problem pretty quickly."

"Technician was courteous and well informed. Answered my questions. Only reason not a "10" for the survey - would have been "10" if I hadn't had to buy a needed part for the unit."

"I feel that making a repair was not their number one priority they wanted me to get a new unit I just wanted my unit repair because I knew my credit was low having it repair my was only choice at this time very disappointed in this company I already have a hard time with trust now look at what this company tried to do to me"

"he was knowledgeable and kind. He explained everything that he was doing and what repairs needed to be made. He also did a very thorough check to make sure my unit was running at optimum potential."

"I have had a new Heil system installed by a competitor for $4,200. Your quote for a replacement system was over $10,500. Not sure how that is even possible."

"Chris was very professional & checked everything and then told me what could be causing the problem. Decided to vacuum & see if the unit worked better vs putting in a new switch."

"Chris was very knowledgeable and helpful."

"Responsive to my after hours call. Problem solved timely. Tech communicated well"

"He was friendly, knowledgeable, on time and efficient."

"He was very discreet"

"Quick service. Reliable"

"Quick response and professional conpletion"

"Had to have a call back from service the night before because sytem wouldn't shut off and it wasn't cooling. Tech found that the heat strips were stuck and need to be replaced. He is calling Lennox to gt price and will call back today with price and to schedule installation."

"Came out after hours, cleaned out drain lines which were clogged and emptied pan so unit could run. Couldn't be more pleased with the service."

"Install: quick ,efficient, knowledgeable, friendly, just a good team."

"Kevin was very thorough and checked into everything we had concerns about, and even things we hadn't thought of. He made us feel confident in our choice of your company"

"Professional Courteous On time"

"This tech did a thorough. inspection-"

"Technician arrived on time and completed his work correctly in a timely manner."

"your company does great work"

"Zach was exceptionally well-informed, attended to the job with a great, positive spirit (despite the 98 degree temps outside and my house being his last call of the day)."

"Unplanned for changes kept the installers in limbo and I wish I had read the paper work before the installation date and opted for an $8,000 dollar single stage."

"I have been very satisfied with Pardee overall. While I like to visit and make small talk, this visit went way too long. During the 1 1/2 hour visit, he was at my unit maybe 20 minutes. He does like to talk! Maybe if I was not getting ready for company, I might be a little more forgiving."

"Called in morning for appt. was given 6-8pm, Joseph arrived 2 hrs early at 4pm. He was polite, evaluated and fixed problem in a very short while. Thats why I always call Pardees"

"Professional, Informative, knows his profession. Fixed the problem; very satisfied."

"Lindle was prompt and efficient, knew what he was doing."

"Very friendly, check unit out very good."

"Tech was prompt and resolved issue"

"They showed up on time and fixed my problem. They didn't try to up sale me anything."

"Bryan was excellent at explaining everything!"

"Brad went over and above to help solve my problem."

"Pardee was very responsive. They sent Ray Gowans out late Saturday night. I had company and was anxious to get moving on a fix. Ray is a great technician, knowledgable and professional. He was very patient with all explanations. I was disappointed that during the initial installation of my fairly new and very expensive set-up that no one mentioned the would be benefit of also having a surge protector installed. I'm fairly sure that the recent storm and power outage is what caused my thermostat to blow. Pardee did pick up the tab for adding a surge protector. But I had to pay for labor on the thermostat which I believe could have been avoided. I am nonetheless grateful for the speedy service and the surge protector. I still stand by the 10 rating."

"The service was excellent. Just sorry that the cost was not covered by our service contract. But----you win some and lose some."

"I have had 3 other major companies out since my unit was installed 3 1/2 years ago by another company. In that time no other tech has taken as much time nor been more thorough in finding what has been causing my problem since date of install. Both my experiences with Pardee have been through without complaints about the heat in the attic."

"Very punctual, knew their job and did it correctly. Thank you so much Diana, Gerald, Roland, Thomas and AJ. I can finally sleep well."

"Misleading"

"Brad was very helpful - he gave me expert advice and even took time to help me w changing my air filters. He took extra time making sure that I understood what was going on, my options & found the best possible solution for me at the time."

"There were some issues which were eventually handled by top management."

"Timely, knowledgeable, no wasted tiem."

"Efficiency"

"Thorough, quality service was delivered as expected."

"good friendly professional service."

"Shaun Shaw was very professional and courteous. Responded on time and went "beyond" to resolve our problem quickly."

"Unit still not working. Two different answers from two different technician from the same company."

"Ashton was very professional, considerate, and knowledgeable."

"The tech was great very pleasant didn't push anything on us"

"Gerald was very knowledgeable ,making sure everything is in working condition, took the time to check everything and explained what was done. He is very nice person to deal with.. Thank you for sending him.."

"Everyone came on time of estimated arrival. They checked my system and took pictures to show me how they looked. Explained different options and explained the size of unit I need for the house."

"Professional, answered all questions , great work"

"The technician showed up and fixed the problem. He was very professional and polite."

"Tech was very professional, fast and efficient."

"Gerald a gentleman, tolerated my dogs and changed my filter!"

"my window was from 12 - 2 I came home at 11 and lost three hours because your technician did not get here until 415, by the way I went back to work at 230 so I lost 3 hours and then the part I was told was 350 so I told the guy to call his super and they knocked it down to 150. it should have be free considering the unit was serviced in November the tech said everything was ok no issues."

"Steven was very knowledgeable about his work. We were impressed how friendly he was as well. Good job!"

"Very friendly, super knowledgable serviceman."

"Excellent across the board with only one area in which I think Pardee could have done better: The Advantage Program was explained well at the time of our consultation, but we never received anything in writing that spelled out the scope of the program relating to all of the items that would be addressed compared to what is normally done as routine installation and maintenance. Thus, the overall value of the Advantage program is hard to assess and even harder to accept based on multiplying out the monthly payment across the 8 year lease, which results in an overall cost that's at least twice as costly as a standard installation."

"Your Advantage program is extremely misleading. Its designed for people who dont understand math. When Dean was breaking down the overall costs he quoted me a price of $5200 for the air cleaning system thats included with the HVAC system - another company offered to sell me the EXACT SAME system for $1500. Youre sales person is trying to convince me that leasing is the better financial option- its not. I dont appreciate being treated like Im a moron. Also he said the price of the system is going up by 30% when the old Freon is no longer available - I had 4 other salespeople come to my house and they ALL shook their heads and said thats just not true - hes lying and hes trying to scare you into rushing to buy a system. I just didnt like the experience at all."

"Ray was great, quick and very professional!"

"Technician examined everything that was going on and worked quickly to fix the issue"

"Chris gave very good explanations on what he found or did not find."

"He was pleasant and performed quickly and efficiently."

"Greg was very friendly, professional, on time and easy to speak with."

"Techs were prompt, polite, and did a good job."

"Just a tad too pricey"

"Excellent tech"

"David was very professional. He was very thorough and work diligently to fix our AC ."

"they were on time, polite, and friendly. they showed me the problem and explained what was going on."

"The technician showed up in a timely manner presented himself professionally and did the work well."

"Very thorough and professional"

"I was very satisfied with the work and explanation given to me by Steven. I have to admit to being surprised when I found two cars and two Pardee reps in the house. Then I was introduced to the "Advantage Plan", and I felt as if a sales pitch was foisted on me unexpectedly. It would have been much better if some one from Pardee has called me and said that it has been noted that my units are aging and may they come and speak with me about options for continuing service and possible purchase. This would have been much more transparent and professional, in my opinion as a 25 year loyal client."

"Lindell was very nice and extremely knowledgeable!"

"Technician was great thank you. And came out same day"

"I really appreciate all that Gene did to try to fix the issues we were having - the unit still does not work right. After several hours it will get the room down to about 67 but no lower. Disappointed in the unit not the crew"

"he showed up and went right to work. He told me what he found and how he felt he may help. He fixed the issue."

"The technician was prompt, on time, courteous & very professional."

"Our AC died on a Sunday evening and we never expected to get someone to come out that day. Joe came within an hour and saved the day. He was great!"

"The tech was able to come out within a couple of hours. He quickly and professionally assessed the problem and explained our options."

"As always Clarence was courteous, punctual, professional and competent. He not only provides expert service, he is extremely knowledgeable and willing to answer questions."

"Satisfied"

"Excellent response time. Tech was clear and concise. Troubleshooting was logical. He explained everything and gave me viable options."

"Quick and easy."

"Because AC went out on 99 degree afternoon. Frantically I called and was told perhaps tomorrow morning, then when I stated we will be out of State tomorrow ,Pardee made arrangements to come that evening. I could tell the serviceman was tired and certainly hot, but he was pleasant and got the AC working. Sorry do not remember name of serviceman."

"Was not informed when job was completed."

"The initial appointment was never confirmed, and the first technician showed up unannounced. It was then confirmed over an hour after it had occurred. First technician needed someone else to come out to quote on the job. Second technician was an hour late (4-6pm window. Since I have tenants, I wanted to be there, so I was there waiting at 4pm.) At 5:15pm I received a call saying he was running "just a little" behind but that they would call as soon as they knew when he was en route. No phone call was received.) Just prior to 7pm I received a phone call from the second technician stating he was lost and needed directions. He came in and couldn't solve the problem, or even quote on the problem. When he left, he scheduled A THIRD technician to come out - the same day - without even asking me if that was okay. He said that technician would call when he was close. The third technician - Dean - was the most helpful of them all, but it was literally HOURS of my time spent waiting with little-to-no communication. The second technician couldn't stop complaining to me, even being so careless in his complaining about his office staff, that he forgot some of his tools - so he had to go interrupt my tenants yet again. The whole experience was unprofessional - from not confirming appointments, to late arrivals, to not asking if sending a third technician out worked for my time frame. I would not recommend to a friend, and do not plan on using the services. I would like my money back on the diagnostic fee. There was nothing done that diagnosed an issue, and when I asked the third technician what he recommended, he said "spray foam." I also tried to call the office to get status updates, and no one answered nor returned my phone call."

"The technician was courteous & found the problem even though we are waiting on a part that had to be ordered. I called today to check on part & it is expected by Friday. I am hoping the part comes early enough to get it installed ASAP. Friday will be a week & we are getting desperate to get it fixed."

"Super hard working and not stop until got job done"

"He arrived right on time and got right to work"

"excellent service and on-time"

"Very nice, gave tips on extra things we can do to help the AC unit."

"Brad was professional knew what he was doing and my husband really liked him."

"On time and effecient"

"Good guy"

"Very fast response, Tech was very professional and caring."

"Tech was on time, was efficient. and job done quickly."

"Chris was great at fixing the AC. From what I told him, he knew exactly what had gone bad and how to fix it. He did a great job fixing the AC in a timely manner and he did system checks to make sure everything else was working correctly."

"Courteous, friendly, knowledgeable, thoughtful of my needs"

"The technician was a gentleman, he listened to all my concerns and address each one individually. I mentioned that AC compressor was more noisy than usual, he said it was the fan motor and he tightened all the screws... The noise went away."

"Joseph was very friendly and knowledgeable. I never felt like I was being hustled, he was straight up, but didnt talk down to me. I would recommend him to anyone who needed service"

"I was very pleased with the service I received today. Your staff is excellent. Robbie is first class. You have two diamonds in James and Brandon. they did an excellent job in getting our new system up and running. You have employees you should be proud of. James and Brandon worked very hard all day an have a great work ethic. Thank you for a great experience"

"Technician met my expectation with the quality of service he provided. He was also very courteous and easy to talk to."

"With exception the service was scheduled by Gene for 8:30 not 10"

"He did a great job!"

"He was friendly and communicative. Performed very professionally and gave me some insight on the present condition of my unit. I had a lot of confidence in him."

"Tech was a little late for appointment."

"100"

"Amanda listened to me and the manager Tommy resolved my problem."

"Quick response and very informative."

"No follow up despite my calls to the office"

"Technician arrived when promised, was courteous and professional."

"Technician arrived on schedule and performed his work in a timely manner."

"Great service"

"Service was fast and Ashton was kind and helpful. Explained everything in detail and provided pictures as well as recommendations."

"He was very thorough and explained the issue before the repair was made."

"you called to advise when tech was coming; technician was courteous, professional."

"Appeared to know what he was doing, explained some things, and appeared to do a thorough job."

"Ashton took the time to explain things and showed me what some of the issues were. I appreciated the call to let me know technician was on the way."

"Friendly. Honest. Informative and knowledgeable. Not afraid to reteach and explain how about their process."

"My recent inspection was performed by a very efficient person who did a great job."

"Very profession"

"Very knowledgeable, friendly and professional"

"He was thorough with his explanations. Chris was helpful by trying to give me payment options/maintenance warranty. He was considerate about not sitting on my furniture when invited to do so."

"All the Pardee technicians have tried really hard to fix my H 5 code problem. Unfortunately it is still not fixed but for a lack of effort."

"Over 40 years of providing prompt service"

"Good job"

"GREAT KNOWLEDGABLE TECH AND SALES REP FRIENDLY STAFF"

"On time and very professional"

"Several times before work was performed, I was informed that the sheetrock cuts would be clean, making the repair seamless. The sheetrock cuts are not clean which will require substantial work by the sheetrock guy. Service after the sale has been less than adequate. I pointed out piping flaws during the job, and have spoken to Felix since the completion. Presumably these would have been addressed more rapidly, but have not. I realize Pardee does not perform sheetrock repair, but for the cost of this job, I expected at least a referral to a qualified contractor. I will obtain my own contractor, I'm just disappointed with the whole experience."

"EXCELLENT WORK - THANK YOU!"

"Knowledgeable and friendly"

"Gerald was pro.pt and thorough. He found the proble and resolved it."