Pardee Service Experts Reviews

"Well I called for AC Service however instead received a sales briefing. The technician checked the unit and it could not be fixed because the compressor was no longer available."

"People nice but pricing is out of sight high."

"He was very professional, nice , polite !"

"Brad did not waste any time. He quickly found the problem and started getting our system back in working order."

"Solved the problem quickly."

"Steven showed up quickly and solved our issue quickly."

"Expensive"

"First, the original june 24 from 2-4 appointment was not written down and not met. They say that Amanda who took my money and my phone call has left the company!?! My daughter took off work to accomodate the appointment. The next appointnment was supposed to be from 2-4 again and this time he showed up at 12:30."

"Because he was quickly able to diagnose the problem and solve it"

"Same day service, very thorough, answered all my questions courteously."

"Prompt, friendly, thorough"

"Tech was thorough, systematic and kept me informed what and how the test were going."

"Technician was on-time, competent and worked expeditiously."

"I have heat/air maintenance with pardee, when water heater went out was told it needed to be replaced cost $1800, way too expensive when I can purchase the same water heater for just a little over $400"

"Great customer service"

"Ken was very prompt, and very professional. Quite a thorough job putting sensors by the intake and output vents."

"tech guy shows up on time doesn't fart around and my air conditioner runs without any hiccups"

"Professional, respectful and knowledgeable."

"Arrived 2 hours late. Technician Brad was accompanied by another individual who we assumed was an assistant or apprentice, later identified as Greg Healey. We were shocked when told our less than 6-year old Lennox system (installed and maintained by Pardee) needed a $1,500 replacement part. We were then taken aback when it then became clear that Greg was actually a salesman and had come along to attempt to sale us a brand new system. Strongly recommended getting a whole new system, even though ours was less than 6 years old. Focused on the "Advantage" plan which required a lot of questions on our part to finally discern it was a lease with monthly payments forever. Later emailed us proposals for systems with purchase prices of nearly 50% to 100% higher than the supposedly high quality Lennox system Pardee sold us less than six years ago. Brad and Greg were both very nice, but after they left we became more and more suspicious that Pardee sent a sales rep with the tech. Obvious goal of the visit was to sell us a new system -- why else would a sales rep come with the service tech? . We felt we could not trust the diagnosis or repair estimate. We obtained a second opinion and received a repair quote that was less than 2/3 of the Pardee repair quote, and affirmed no need to replace whole system. The second source performed the service, and we will be getting service from that organization from now on. Pardee has definitely gone way downhill since selling out to Service Experts, and we can no longer trust the integrity of their recommendations or service."

"Kevin is a great technician and was the first person 6 months ago to explain to me the proper way to set the thermostat on Auto. Shaun was great explaining my options on replacing my unit when the time comes. I really like dealing with both guys. Thanks a much appreciated. Also the girl on the phone that set up my appointment was great to deal with too. I think it was Amanda !"

"Left the breaker off...flipped it back now nothing works."

"He was very good explaining what was the problem."

"Very knowledgeable and great customer service qualities. A company asset."

"The technicians were professional and courteous."

"Quick to arrive and quick to fix the problem."

"Tech had us sign for the filter and then noticed the wall unit wasn't corresponding with the unit. After he replaced the filter don't you think he should have run a test of the unit? He found out he had tripped a switch on the unit while replacing the fan. Just poor follow-up on the job performed and not looking at the small details. He's not your best or maybe he was having a bad day - which again isn't my problem. He will never perform work for me again - there is no trust in him doing a good job after what I saw today."

"I provided this rating because the technician was very professional and provided knowledge regarding my air conditioner."

"They're always friendly and come when we need them."

"Very nice and pleasant to work with"

"Timely courteous and informative."

"Eddie Dos Santos did a very professional job repairing the water stains in our ceiling."

"Did his job Went and got a filter, installed it. Efficent."

"Tec did not bring out Proper oxidizer For the system."

"Tech did a complete and thorough job."

"They took their time, seems like the unit unclog itself."

"The technician got our mini split back in running order but he said he thought it may have a leak. We are waiting to see if the mini split continues to work properly or if we have difficulties with it again in the near future."

"Quick appointment. Quick diagnosis."

"The technician was very courteous and informative"

"On time, courteous reps"

"very professional but I still need my ceiling fixed"

"Serviceman was very efficient"

"Technician was very good at explaining the work and answered all my questions"

"Prompt, professional, direct, knowledgeable and asked if he didnt know the answer to the questions and got back to me promptly with the answers. 6 hours from problem to solution!"

"You do not and have not serviced our unit. Please do not send any further e-mails, phone calls, or surveys to us."

"Kenneth was very thorough and helpful."

"Quick, efficient, thorough"

"prompt and worked hard to maintain equipment"

"Ray is a very thorough troubleshooter.Ray showed me the right App for Lennox.i control my HVAC with my Iphone.Ray is an asset to Pardee."

"Efficient, on-time, clear and helpful answers to questions"

"Your plumber Danny returned to my house multiple times, in an effort to get the new water heater to work properly. Finally, it was determined that the heater was a "lemon." I received a new heater, and it has ben working fine. Good work, Danny!!"

"Ray is timely and very professional."

"He called before arriving and was prompt and very efficient,"

"I don't feel like the guy who showed up did a complete check of the unit. One example is after removing the cover inside the house he could tell the power was fine just by looking at the wires rather than checking them with a meter as others have done in the past. He didn't pour anything down the drainpipe to clean it. Also, two days after he was here, the unit started freezing due to a damaged valve."

"He said the drain was clogged, put something in the drain and said a/c would come on. It did not.called back after 45 mins. Still no air. He called and talked to my grandson and told him to take the cap off and unit would start, which it did. Said he would be here today and flush the system. I have yet to see or hear from hm."

"Jose was very thorough and explained everything."

"technician was great and knew exactly what he was doing..i did NOT like a sales persons coming with him..the salesman was very nice and not pushy but I did not want to be bothered with a sales pitch.."

"The price was high for something that took 5 minutes to fix, but everything else was stellar."

"I was actually surprised that the tech was able to come as soon as he did and on a weekend. I was given a specific block of time, but it had to be adjusted because of his work demand."

"From start to finish, excellent customer service."

"Brad is punctual, consistent, and professional."

"Great service, knew what he was doing from the start and did a fantastic job. We called with a dead air on and he as here two hours later. Amazing! Kevin was the 2nd guy I have had out and both were the best I think we have ever had. You are our air and heat co from this point forward."

"All systems working fine. Routine maintenance then one unit not cooling. Rechecked and expensive part required but still not in or unit fixed! Until the issue is resolved I cant say Im pleased. I have made all the phone calls to ck in part till I asked for a supervisor. After he returned my call hopefully things will improve."

"They never called me today to tell me when they are coming back to fix the system. Ihad to call them."

"Prompt efficient service"

"Everyone was very professional and didn't have any problems installing equipment."

"Technician did an excellent job - went above and beyond the call - to get the thermostat installed. Only problem was the wrong thermostat was delivered on first attempt. 2nd try was right and done."

"Ray was fantastic. He was such a gentleman, did a great and thorough job, and was very personable. We really enjoyed having him at the house, and look forward to seeing him again soon!"

"The technician did a nice job of showing us problems with our system through pictures and explaining our options."

"Very courteous, explained all options and how the repair would be completed, and left area clean"

"Once again Chris did an excellent job. Explained everything and showed a great interest in our unit and how well it was functioning."

"The technician was very knowledgeable and answered all questions I had"

"Steve's friendly conversation. His expert knowledge and ability to transfer that knowledge to me"

"Mr. Steve always provides a thorough service."

"Both service techs on time met me out front they had there mask on after service they explained what found and repaired my unit."

"Britain was a fine polite young many who was very thorough. He actually preformed tasked that had not been previously done. I would like him to do the work next time as well."

"They came fast and solved the problem."

"The service itself was good but there seem to be issues with the billing. The work was done on May 22 and I paid for that service as well as the renewal of our maintenance agreement and added an additional unit. This was paid with a credit card in the amount of $471. Yesterday (5/29) I received an $84 invoice for this service. I called the Pardee office and explained that we had already paid for this service. The lady I spoke to said she would check into the account and let me know the result. I have not heard anything back and would like to get this resolved before we have a need for maintenance or repairs."

"Professional and fast!"

"Josh and his workmate were thorough and top notch."

"He did a very good job and answered all our questions"

"Great customer service from service technician"

"Service was performed and completed in a timely manner."

"Steve did the repair in a timely fashion"

"Ray was prompt, courteous, knowledgeable and very professional. A pleasure to deal with."

"Showed up when scheduled, explained the work that was done."

"Very clear on the repair and what was done."

"Showed up announced 30 minutes early. Early is not a bad thing if we know you're coming. No PPE (mask, gloves) during Covid."

"Courteous and efficient."

"Wasn't too happy after maintenance tech left the day before when a.c. was not longer wirking but you sent out another tech and got system work like it should and fixed all the problems. Very happy with you standing by your service"

"Quick and efficient. Let us know exactly what was wrong, how much it was going to cost, and how long it would take."

"timely and helpful"

"Last I heard, Clarence and James were researching the type of HVAC system would be best and fill the requirement of being a quiet unit. I was interested in a Heil, rated #3 for being quiet. I also expressed by dissatisfaction with having to have a third air conditioner in 15 years. In March, I asked the service tech about the life expectancy and he though it would last another couple of years. Pardee has serviced both the HAVC systems every six months since they were put in. For the last two years, I have had the issue that after I have my 6 months service, I have to call for service two more times at one months intervals because the back up keeps shutting off. This time, Clarence told me the coil was rusted and need to be replaced and the system was leaking coolant. How in two months could the system go from OK to replacement? I was willing to entertain a quote from James and told him that Clarence was the only thing Pardee had going for them. I also told him I was getting three quotes, I wanted no messing around, and his best offer. If I had purchased another unit from Pardee, Clarence was going to be the only person working on it. I have not heard anything from either of them. Since I have no idea how fast the coolant will leak out, I felt I needed to act on this promptly. Therefore, I have gone with another company."

"Was in and out in no time with a smile on his face:-) great job thanks again"

"AC guys came back to fix a mistake after my wife pointed it out to them before they left. The unit was set crooked on pad. Called Shaun he handle getting the problem fixed. Good guy."

"Very happy with Zachery and no labor/parts cost for part replacement due to my plan. Not happy with 50% uv bulb price increase from about 2 years ago. Ref. #8 below - Your techs should wear masks, gloves, and shoe covers."

"He did a good job and very pleasant."

"Tech was very professional and knowledgeable."

"Had ac for a while now. While Kevin was inspecting the unit he found that the manual still in the plastic bag had been left in the ac unit outside and removed it."

"Tech arrived timely was professional courteous and preformed his inspection in a timely basis. At the end he reviewed the findings and provide me with a breakdown for a new unit."

"Professional and courteous"

"Ive had Platinum Plus protection for years and never had to worry about any problems or charges. With the inspection there were 2 problems that I was told they could do nothing to help. Unless of course I wanted to purchase the part or pay for the cleaning of the blower fan even though my Platinum Plus is paid through June."

"Very proficient tech"

"Very knowledgable and respectful"

"Technician was very professional and friendly. Explained everything that he found and even provided photos."

"Fast, efficient, well explained everything, flexible options"

"Technician did a good job."

"Quick, thorough, polite"

"Ken was very thorough and respectful. I think Ken probably did the most thorough service of any Pardee technician."

"Always professional. Great tech, great office scheduling, explains everything"

"The tech was thorough and extremely knowledgeable. I would ask for him again."

"Chris was on time, professional, knowledgeable, and courteous.. He went about his job and reported once finished with a complete run down on the service unit. Gave me confidence."

"Had a very good personality and knew what he was doing The only thing is that I didn't get the phone call saying the tech was on the way to my house which was not the norm"

"Came in, took care of business, and gave me good news that everything is fine."

"Efficient professional"

"Kevin is a great technician, friendly, thorough an customer orientated!"

"Everything was explained in full detail"

"Courteous, thorough, respectful"

"Courteous and respectful service."

"ARRIVED ON TIME, COURTEOUS, CORRECTED ONE PROBLEM AND IDENTIFIED ANOTHER PROBLEM IN MY SECOND SYSTEM."

"Seemed very through and knowledgeable."

"Clarence has served our home before.Excellent technician.Clarence will have to return.The part had to be ordered so the maintenance isn't complete."

"cordial and considerate; answered all questions"

"Victor emailed a detailed invoice with photos on the same day as service."

"Ive had Pardee for a long time. There will be no other. I have the utmost trust with this team. They are amazing."

"Appreciate the phone call letting me know the technician was running behind."

"Pardee/Bradley was on top of every step of the process"

"Technician was prompt, explained in detail what he did and suggested follow up service that would be required in time. Was courteous and did not waste time."

"Two things would have increased my rating: 1. Ask tech to wear disposable booties while in the home. The areas where HVAC is installed are usually dirty and full of plasterboard dust.; 2. As promised, call before arriving at home."

"ANSWERED MY QUESTIONS AND VERY NICE"

"The tec is very nice and a good worker"

"They were very efficient and knowledgeable about what needed to get done and finished well."

"This was a regular scheduled maintenance. James went into our attic and was there for 45 minutes while I stood next in a room next to where he did the service. It seemed an excess amount of time. I normally could hear sounds of work being done but I didnt hear anything at all except for screwing and unscrewing the panel to open up the unit. I did hear sounds of something on his cellphone. I dont know if he was watching a video or maybe playing music. Not sure. When I finally asked at the 45 minute mark whether he was doing ok, he said fine and put the panel back together. Then, he went outside to the compressor where I sat on my screened porch to actually watch him. He spent a total of 3 minutes (no exageration) on the outside unit. He wrote some stuff on paper but never checked any readings. Never took the panel off to check anything. It was a very disappointing experience and I did call to complain. Joe Stein, service manager whom I have dealt with before with very satisfactory experience, will be coming out next wednesday to re-service the unit."

"The service tech was knowledgeable and very helpful. The installation team was professional and respectful of our home."

"Kevin was timely, personable, and knowledgeable... thorough with his inspection, and explained what he was doing clearly and concisely."

"Zach was very professional and did a great job."

"We are always satisfied with the service received from the technicians"

"Daniel was fantastic. He was fast, communicated clearly, and was extremely helpful. It was a great experience overall and Daniel was a huge factor. I was very impressed with every aspect of the service provided."

"Well spoken and had a lot of information. Called to follow up to advise he had provided an incorrect number (on a secondary option). Was a little disappointed that he did not wear or offer to wear a mask in the current conditions."

"Checked system inside and out. Provided check list and recommended service and reasons. Found problem with safety switches and reported and fixed. very thorough"

"it was a waste of $99. Diana was rude and short to both myself and my realtor. The estimate was unprofessionally done and very expensive. I left messages and they were not returned."

"This company should be called Parody. I called them to simply refill R22 in my unit because i knew it was low. The technician came out for a 99$ service fee and within 5 minutes told me that it needed 3 lbs of R22. He did not perform any other diagnosis on the unit. Technician then began rambling on about R22 being discontinued and the price has skyrocketed to 400$ a pound. He also told me that the price they paid $800.00 for 25 lbs of R22 which equals to $32 per pound. He quoted me $1,200 for the 3 lbs of R22 which didn't include labor. Soo thats about a $1,104 mark up just on raw materials. I called another local AC company to get a price quote on R22 and they told me that it would be about 75$ per pound. I shared my frustrations with the technician and he stated "I tried to call the shop and get a better price but that's what they are selling it for. We've been in business for 90 years because we stand behind our work" Maybe you've been in business for 90 years because your price gauging all of your raw materials and labor?"

"Tecs were friendly and efficient."

"Both techs were professional and resolved the service call completely."

"Outstanding customer support"

"Straight forward - performed quickly and told me about the condition of HVAC and what I can expect."

"Very nice and informative."

"The technician worked with me in every way he could under a bad situation"

"Great service. Brad was very thorough in exposing everything. Much appreciated."

"Ive had Pardee for many years and theyve always provided good service."

"Techs were very respectful and worked fast"

"The initial visit was very informative and a 10. The initial installation of my new system was also a 10. I was never called to schedule the 2nd part of the filter system however the gentleman were also a 10."

"Brad Frazee was most professional and a pleasure to have in my home. He diagnosed the problem very quickly and explained everything thoroughly."

"Eric was on time, polite, and courteous. He went right to work, found a small problem and explained it to me. Made the repair. Thoroughly cleaned the outside unit. Thank you, Eric."

"He was fast and very polite."

"I have asked to receive more filter for my AC. The technician said that he placed the order and I should get it soon. Well, it has been over a month and still no filter."

"service well donr"

"The three gentlemen were very hard workers and super nice. My wife and I enjoyed having them here. I was very impressed how they cleans up."

"Zach was very pleasant and knowledgeable."

"Very professional and gets the job done well.!!!"

"Friendly and professional"

"excellent service knowledgeable technician"

"Very professional technician. The work performed was efficient and professional."

"They were very efficient and courteous."

"Very professional"

"The service experts were timely, very professional, and did a great job!"

"Lindell did his job. Explained future problems that could arise."

"Very professional."

"Technician went above and beyond!"

"Arrived on tie and performed requested services."

"The last thing done was the thermostat. When I asked how to program the tech sais thie one instaed didn't do that.I ssent a text Saturday to Rob to give him a heads up. I called him a few minutes ago andleft a message. I truly expected to have the same kind of thermostat as I had installed. The tech said what was removed was an 8000 Honeywell. He had a 5000 to install. I want what ever is close to 8000 as possible installed as soon as possible. Thankyou."

"Ray is very courteous. He explains issues and is overall very professional."

"I have not yet heard back from Pardee about what needs to be done."

"Clive and Thomas were consummate professionals! They worked their tails off 11 hrs straight to make sure the entire new a/c system was done right the first time! VERY respectful employees that are a true asset to the Pardee Business!"

"Eric always goes above and beyond, and is a pleasure to work with."

"I felt a genuine connection with the sales rep. and service tech. on the initial visit. They were just very easy to conduct business with. The installers came and were very fun but professional and also easy to talk with confirming the knowledge and information exactly like the sales and service tech.."

"Nothing was accomplished. I was never given a price for my hvac noise. Pictures were taken. Brad said his boss would give him a price between now and Friday. Salesman Chris give me prices for a completely new system."

"He had to drive to Home Depot in West Ashley to get the right fitting pipes, and then struggled but finally got them hooked up."

"Chris Rease was your technician. Chris did a terrific and thorough job, he is very knowledgeable and explained what he was doing and why."

"Danny was very professional and went the extra mile to fix our situation."

"Rapid response by professional staff."

"The technician is always very nice and thorough."

"He was knowledgeable and gave good service"

"On time and answered any questions we had."

"The employee provided everything I asked for."

"Always have done a very good job at all times"

"Gave expensive advice. 2 technicians different diagnostics. I believe I pay for routine maintenance would cleaning the drain line be part of that? Instead I paid almost 200 dollars to have it run 2 1/2 days."

"Prompt service"

"Overpriced for AC maintenance"

"Courteous, professional and knowledgeable"

"Professional service. Friendly tech."

"Eye to eye contact when answering questions."

"Technician was very thorough. Explained everything to me in detail."

"Brad was on-time and explained everything he did. He found a problem that could have caused my A/C to go out and fixed it."

"Professional, prepared, very knowledgeable, perfection. My unit looks brand new. Your workers truly care about their work (pride)"

"Excellent service, friendly, helpful"

"All techs were very professional and friendly. Very respectful for my home."

"You were my 5th quote and quoted me at $850 and tried to say it was a full day job. The next day another company did it in 2 hours and for $165. Even though I left detailed notes on what I needed done with the lady on the phone, 2 technicians and a comfort specialist showed up and then they had to call there supervisor and wait for a response on how much to charge. When I said I wasn't paying that ridiculous price, I was told I needed to pay a $99 diagnostic fee even though the technician only took a few pictures and that was it. What kind of buisness model is it where you either have to pay a ridiculous quote of over 5 times the price of a competitor or a $99 "diagnostic fee". If I would have known that I would have had to pay a fee just to get a quote I would have never even made an appointment with you in the first place. And if you already new the scope of the work to begin with, why not just give me anow estimate before hand and save everybody time."

"The man very professional and explain everything very nicely with a smile"

"You guy were extremely quick to send a tech out. He was knowledgeable and took care of the problem quickly. You didnt get 10 because with the virus I wouldve like to seen him use hand sanitizer ( although he stated he had been using it all day) or wear gloves while inside my home."

"Kevin was prompt, knowledgeable, and courteous"

"Seems to be done right the first time. Pleasant technicians, knowledgeable, thorough and informative."

"I have never work with a group of men who knew all about their product. There was never any pressure to sell me a new unit. Very easy to get a new unit. Very well trained and all professional. Thanks, Pardee."

"Technician was good. He indicated issues with my unit I've had since 08/22/16. My 2nd unit since 05/28/15. Extreme corrosion on coils that are less then 4 years.Too much build up in pan to have while paying for maintenance service twice yearly. Coil frost. Low refrigerant readings. Unit stopped cooling last summer. Condenser replaced $$$. Same symptom last day of needing A/C. Have not ran much this year yet. Not a warm fuzzy feeling to start this summer."

"To date, the dehumidifier hasnt attained the initial set-up %. Anything wrong with the equipment?"

"I love knowing my a/c is ready for the summer month"

"While your sales person was knowledgeable the price was ridiculous."

"Work was done in a timely manner without any inconvenience, good after work clean up and explanations of equipment operation."

"Very friendly and very helpful."

"Steven was very professional and answered all of my questions. He fixed my problem and spent a lot of time making sure it didn't happen again."

"Victor was very responsive to my phone call."

"Very professional and courteous."

"The service and workmanship is excellent. The only disappointment I have is that a part was replaced at the cost of $378.25 without any notification or without my approval."

"Although the call to set up the appointment was easy to follow, I was promised a call from the technician prior to show up at my door. That call never happened. He was very courteous and answered my questions. I am still waiting for the replacement filters as promised. Thank you"

"Professional and courteous. We have been customers for over 20 years"

"Technician did not clean up after himself downstairs after accessing the air handler unit in the attic."

"Professional and courteous!"

"Job completed with minimum of disruption to me."

"Punctual and efficient"

"Good service"

"Fast and professional"

"Kevin was amazing! Polite, informative, professional. Highly recommended. I already forwarded your info to 2 other neighbors who mentioned they needed work done"

"Mr kevin was very thorough in his explanation of the service and why he did what he did. He also offered preventative maintenance steps for possible future problems."

"This is the second time that Ray has been here for our service call. He is always professional and works thoroughly and quickly!"

"Brad was amazing"

"Zack is very personable,professional and goes the extra mile to assure total satisfaction."

"Both the Customer Representative and the Technician were on time and observed the Corieg 19 flu isolation in place for us. They got right to work, cleaned the unit, inspected the ducts in crawl space, tested everything and gave us a printed receipt. Couldn't ask for more."

"As far as I know Lindell was thorough. He's always respectful and very pleasant."

"Efficient and on time"

"excellent job and personable"

"The Technician was very professional"

"Efficient & helpful"

"I was satisfied with the speed that a technician was able to arrive to address my issue. We did appreciate the office worker that took the call asking Corona Virus questions to ensure the safety of both parties. The problem was that the issue was not resolved fully. I feel that the technician did not complete a real in depth check into what was causing the condensation build up. The condensation dripping was slowed down but two days later i still have the same issue. For a $99 service fee I don't feel like my air system was diagnosed very well. Also i was charged $70 for a $10 or less air box moisture strip. That is a huge mark up for a very cheap item that is placed in the pan. I was also quoted close to $100 for the tech to hook a vacuum to the condensation line and clear it out. That is one more line item that is over priced. I am now out $170 and nothing was solved. Properly working air conditioning is important at this time because my wife is 7 months pregnant. This is also not the time to have wasted money when people are at risk of loosing employment due to a pandemic."

"The technician took the time to explain what was happening and how to prevent it in the future"

"Fast, courteous, efficient."

"Zach did a great job and kept me apprised of what he was doing all through the service call."

"The technician was great, and the visit was scheduled very promptly on a Sunday. The dissatisfaction came when I was referred to someone who tried to sell me a new HVAC unit under an installment plan. I agreed to talk to him, and he was pleasant enough. However, he was trying to sell me a type of plan that I did not want, without explaining conventional purchasing options. At that point, the technician had estimated the cost of repairs but had not suggested that a new system might be more economical. I have bought new systems from Pardee and others, for multiple properties, but I have never been subjected to this type of salesmanship. In general I feel that Pardee technicians are great, but that the management of the company has suffered every since it was purchased by Service Experts. This last experience has me looking for another company."

"Kevin was very knowledgeable, professional, and courteous. I was extremely happy he and his team were able to assess, diagnose, and replace our water heater in a single day."

"knowledgeable respectful friendly"

"Both technicians were professional, job was completed quick and the job site was left clean. Both techs were friendly and knowledgeable. Kevin took the time to show me The warranty, go over the warranty and water heater settings with me. Thank you!"

"Very prompt and efficient"

"Very nice and efficient"

"I have spoken with Gene Clarke and sales associate about their understanding of doing business in our community and its requirements. It was stated that Pardee would follow requirements. Gene Clarke said he would pay Seaside Homes for stand completion and removal of old stand. Gene will not follow up with me and handle this issue. I paid Pardee $2900 to move the unit."

"The service technician was very competent."

"On time and answered any questions I had"

"Technician was very polite and explained clearly what would be best for our equipment. And what I liked most was that the same person came the first time and now again."

"This was the first cleaning attached the installation of my new unit. Although, still new, Steve provided a through cleaning and check that the unit was operating properly."

"Great technician, Zach, as he evaluated and repaired my two year old system. Very careful not to damage our home. Pricing is always an issue with our family, but I know the job is done correctly. Our previous HVAC company, Low Country Heating and Air, could not compare to Pardee in knowledge of product and installation, as their original build caused some of my failures."

"Friendly on time service with all my questions answered."

"on time, courteous, pleasant to talk with, very informative"

"Steve was friendly and knowledgeable and great with my dog"

"Clarence was friendly and helpful. He did great work and the company gave us a very fair price. Thanks!"

"Your Technicians always know what they're doing."

"Great job"

"Kevin listen observed knew what the problem was corrected the issue with the proper equipment at a very low price"

"RAY HAS ALWAYS SHOWN PROFESSIONALISM. HE HAS NEVER GIVEN ME REASON TO DOUBT HIS WORK, AND I PREFER HIM TO SERVICE MY UNIT OVER ANY OTHER EMPLOYEE."

"On time, professional."

"On time, friendly, efficient"

"Steve recognized the problem from day 1."

"Good customer service"

"He was very careful with our carpet. He was very polite and ask if we had any other concerns. A very nice person and would like to have him again."

"Kevin was vert knowledgable and efficant. He did a great job on PMing my heat and air system. He is an asset to Pardee......."

"Diagnosed the problem and made necessary repairs quickly. Explained the procedure clearly."

"David was friendly and efficient."

"The service I was given was fantastic."

"Courteous, thorough service"

"Steve was thorough, efficient and did a great job explaining our system's needs."

"Took the time to answer all questions"

"The person that came out to do the service was very professional and answer all my questions."

"The installers were punctual, they came in, went straight to work, were very polite. They did a good job, were very pleasant and cleaned up after themselves when they were finished."

"Kevin installed a shower massage head onto the tub he had repaired last month. Christopher did the biannual maintenance check on my heat pump. Both were friendly and courteous."

"They made sure we were taken care of."

"Kevin patiently explained what was necessary and expediently finished the work.he was extremely courteous and knowledgeable ."

"Pleasant, efficient, effective technician."

"David was here on time, very friendly, got to work on time and worked efficiently!"

"This technician was able to isolate the underlying problem with my HVAC unit bin filling up with water and made the necessary changes to the unit to address the issue. He's the first one to do it! Thank You!"

"Kevin was absolutely amazing! Great customer interaction, expert knowledge, made sound suggestions without seeming pushy or trying to sell unneeded items. Will request him by name in the future."

"Open and honest about results"

"He was courteous and informative"

"Brad was very thorough in his visit.Showed me some issues I didn't know about."