Pardee Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 4,172 Reviews
mrs anderson A.
isle of palms, south carolina
"Did what was necessary"
tricounty T.
charleston, south carolina
"I felt like he did a very thorough job of inspecting our HVAC equipment. He also colored in an AC map for me so I knew what unit went to what rooms in the building."
mrs ogburn O.
charleston, south carolina
ron W.
mount pleasant, south carolina
"Technicians were friendly, knowledgeable, efficient, and courteous, and completed the work quicker than I had expected."
page B.
charleston, south carolina
"They greeted me and got right to work. The were careful about the house, and efficient. They seemed knowledgeable. They answered my questions and gave information on what they were doing. When they noticed a problem, they told me right away and offered ways it could be resolved."
esther J.
charleston, south carolina
"The info given to me by the technician was much better than the other company I got an estimate from."
benjamine S.
summerville, south carolina
"Professional"
mr hersman H.
summerville, south carolina
"Kevin took the time to explain what and why he was doing what he was doing."
david B.
summerville, south carolina
"They were very good."
ray L.
mt pleasant, south carolina
"Very courteous and pleasant."
murial F.
n charleston, south carolina
"because the air condition is running and not turning off and on like it was doing on auto"
mr carle C.
charleston, south carolina
"Have always rated Pardee's highly for the last almost 37 years"
bonnie H.
goose creek, south carolina
charlotte R.
dewees island, south carolina
sarah S.
summerville, south carolina
"Very professional and nice"
jaime K.
charleston, south carolina
"Great service and our issue was resolved."
charleston parks P.
north charleston, south carolina
"Service Experts Techs have always done a great job taking care of our after hours HVAC issues, fast service."
ted K.
isle of palms, south carolina
bilinda M.
james island, south carolina
"Great service all the way around."
dan N.
summerville, south carolina
"Technician was very thorough."
harmoniest busby B.
summerville, south carolina
"They were very efficient and professional."
mr shoultz S.
isle of palms, south carolina
daniel R.
ladson, south carolina
michael M.
summerville, south carolina
ms yeomans Y.
summerville, south carolina
"Clarence Beich want above and beyond his duty. He stayed until the job was done ~12:30 am."
bernard H.
n charleston, south carolina
"WORK DONE WELL - ON SCHEDUYLE"
patricia J.
charleston, south carolina
"Technician arrived on time, did his job and left."
david M.
charleston, south carolina
katie M.
mt pleasant, south carolina
"The two young men from Pardee were extremely polite and friendly, knew exactly what they were to repair and went right to work to find the Freon line and make the repair and cleaned up the area. Thank you!"
henry S.
charleston, south carolina
"Knowledgeable Professional Friendly Helpful"
mrs gambrell G.
n charleston, south carolina
maureen A.
johns island, south carolina
"This company is a joke. My contractor is constantly calling and never received a callback about having work done. The air handler has had to have been moved three times. This company put the wrong air handler in. They have forgotten the wall thermostat three times. we were going to replace the entire house HVAC system through this company and since this edition and working with pardee, we will never return. This job cant be completed soon enough so that I never have to deal with you again. Completely unorganized, failure of communication, failure to call customers back, failure to follow plans. And when you finally do show up you dont even have the decency to alert me or my contractor of the day and time and I am sitting here home with a newborn infant. Shame on you and your horrible company"
paul F.
bonneau, south carolina
"Ray was very conscientious to insure problem was repaired"
helena U.
mt pleasant, south carolina
"When I called the after hours appointment my appointment was not scheduled the next day. Im glad I called to confirm during business hours."
mr pennick P.
mt pleasant, south carolina
"Clarence has been here to help before. He is both efficient and thorough."
mr smith S.
charleston, south carolina
dr wilson W.
mt pleasant, south carolina
ms losek L.
mt pleasant, south carolina
"Technician was courteous and explained findings to my satisfaction"
ms marlowe M.
mt pleasant, south carolina
"all is good"
carol J.
charleston, south carolina
abe W.
n charleston, south carolina
mr hall H.
charleston, south carolina
"good job sticking to criteria for maintenance check"
mr morris M.
moncks corner, south carolina
shannon C.
charleston, south carolina
brad S.
n charleston, south carolina
"Clean and professional"
david W.
n charleston, south carolina
"quick honest service."
linda F.
summerville, south carolina
"Technicians were very courteous"
ms vierthaler V.
charleston, south carolina
thorne K.
mt pleasant, south carolina
"Robert was very professional and knowledgeable. I had a lot of questions and he had all the answers."
margaret L.
charleston, south carolina
"They arrived when they said they would. Did the job I needed. Cleaned up afterward. Finished in less time than estimated."
ms r ford F.
charleston, south carolina
charles B.
summerville, south carolina
"Quick, professional and explained what they were going to do and provided a HVAC performance update before they left."
karl B.
hanahan, south carolina
farrell M.
hollywood, south carolina
"Very professional and polite"
ms barnhart B.
ladson, south carolina
"Technician was thorough and informative. I am always pleased with Service Experts."
joe D.
summerville, south carolina
"Because the service and professionalism is always the same it never changes and there is no higher number than 10 to select"
linda S.
summerville, south carolina
"Kevin and Tony seem to work together very well. They were very pleasant and put me at ease while doing their job. They take their job seriously and it showed in their finished project."
scott M.
summerville, south carolina
maria L.
moncks corner, south carolina
"They were very professional"
wholesale G.
n charleston, south carolina
robert W.
danile island, south carolina
"The team arrived on time did a through investigation of the dust problem - explained what they could do to alleviate the problem and explained the maintenance program."
christ church C.
north charleston, south carolina
christopher B.
north charleston, south carolina
"Our technician was very knowledgeable and friendly. He fixed our issues almost immediately. Hes super reliable and it was the best service Ive received!"
teresa Q.
charleston, south carolina
"Cause they came, answered phone, offered help"
adam T.
moncks corner, south carolina
"Representatives were extremely helpful, straight forward, and went the extra mile when they where here."
lauryn F.
summerville, south carolina
mr haller H.
n charleston, south carolina
"DUSTIN EXPLAINED WHAT NEEDED TO BE DONE =TOLD ME HOW HE WOUL D DO THE JOB AND THEN DID IT DURING OUR SCHEDULED TIME SLOT."
bobby C.
summerville, south carolina
"They were courteous and prompt and very knowledgeable about their business. Fast and easy installation"
ms shirley B.
charleston, south carolina
"Kevin very polite and very professional."
mr owens O.
hanahan, south carolina
"He was very professional, and used shoe coverings when he checked the Evaporator in the Attic."
mrs ogburn O.
charleston, south carolina
dr moscatello M.
mt pleasant, south carolina
"everything went down smoothly and on time."
james M.
n charleston, south carolina
fred T.
mt pleasant, south carolina
"In May of this year Pardee preformed a PM on the HVAC unit. On June 17th I received a call from my tenant that the apartment below had water intrusion. After investigating it was determined that the drip drain was clogged and water was coming over the pan due to the float switch failure. I don't understand how the drain can clog and a float switch fail in such a short period of time."
lee R.
ladson, south carolina
"Disappointed with the price"
mrs osborne O.
charleston, south carolina
"Very professional, outline the problems with my air conditioner - easily understood,"
ernest M.
moncks corner, south carolina
"Very informative and professional"
barbara/js W.
charleston, south carolina
"Very courteous and fixed the problem"
mr massey M.
n charleston, south carolina
"The 2 technicians were knowledgeable, friendly and willing to answer questions."
george D.
charleston, south carolina
"Seemed truly concerned about our concerns and did not hold back about the poor condition of the new HVAC system due to intrusion of sheet rock and construction dust."
genae B.
moncks corner, south carolina
"Very knowledgeable very friendly"
lila R.
mount pleasant, south carolina
"Shaun and Cody were exceptionally knowledgeable , friendly, efficient, and helpful."
ms ledbetter L.
mt pleasant, south carolina
"Although he was late showing up due to another job, Cody was personable, informative and professional. He did a great job!"
zak H.
johns island, south carolina
"Great service. Extremely quick response. Great after hours customer service."
dean B.
charleston, south carolina
"Excellent on time and professional service from tech"
edward T.
mt pleasant, south carolina
"Very knowledgeable and did not try to oversell me on product."
dr wilson W.
mt pleasant, south carolina
judy D.
charleston, south carolina
"sales person was prompt and courteous when visiting for estimate."
rob G.
charleston, south carolina
"They came out quickly and we're very professional."
william W.
summerville, south carolina
"The technician seemed to know what he was doing and completed the job in a timely manner."
charles S.
summerville, south carolina
terrance B.
n charleston, south carolina
"Professionalism"
betsy A.
charleston, south carolina
john D.
ravenel, south carolina
"Outstanding job and providing information to improve my system."
beverly G.
ladson, south carolina
"Danny was very thorough in explaining the issues with me. Rob stopped by as well. He was awesome and gave me some info on programs the company offers."
mr fraleigh F.
charleston, south carolina
"Thorough and very professional."
mike H.
goose creek, south carolina
"CODY WAS APOLOGETIC FOR THE PROBLEM CAUSED BY THE ORIGINAL INSTALLERS. HE WORKED QUICKLY AND TIRELESSLY UNTIL NEARLY 2AM TO STOP THE LEAK. HE WAS VERY THOROUGH IN PASSING NEEDED INFORMATION TO OTHERS AT SVC EXPERTS SO THERE WAS QUICK FOLLOW-UP."
mr rush R.
charleston, south carolina
"Good service and helpful technicians"
britany T.
summerville, south carolina
"The problem was not fixed only temporary resolution"
irene D.
summerville, south carolina
bobby V.
n charleston, south carolina
"Excellent service"
mr ishmael I.
charleston, south carolina
"He is a wonderful technician, always very thorough and explains things well."
richard N.
charleston, south carolina
"I didn't like a sales rep joining the technician. I knew he wanted to sell me something and I don't want to be told what to do. Save the sales pitch and I will call if I need service."
charles S.
folly beach, south carolina
"He took his time, researched the problem, explained it to me, and fixed it."
christine E.
n charleston, south carolina
"Tech was very nice and professional. Took time to explain everything to my husband who is a former HVAC tech himself."
tim D.
charleston, south carolina
"They were super friendly and knowledgeable."
ms sturm S.
yonges island, south carolina
david M.
daniel island, south carolina
joe N.
mount pleasant, south carolina
mitch B.
mt pleasant, south carolina
massimo B.
daniel island, south carolina
"This is the second time we worked with Ken. His focus on customer service and expertise in the field is exemplary. I know I can trust him to do what is best for our unit and our home. He is an absolute pleasure to work with!"
herb J.
goose creek, south carolina
"kevin is nice young man he knows his work and he get the job done quick and right"
frank R.
mt pleasant, south carolina
"The service technician dealt with the problem promptly and provided a thorough explanation of the work that was done afterward"
david R.
mt pleasant, south carolina
"Dustin went out of his way to get the parts needed for the job. Very efficient."
vivian M.
n charleston, south carolina
"Professionals knew their job and did it"
kelly W.
johns island, south carolina
john P.
james island, south carolina
"Timely arrival. Good personality and efficient tech."
mr young Y.
charleston, south carolina
"The guy was very nice. I cant rate him because he never followed up with a proposal. I wanted a quote on our addition and told him I was looking for a service co."
mr moore M.
charleston, south carolina
"Because Victor, our service Tech was on time, extremely courteous, totally knowledgeable and did a great job of analysis and fiix in a very professional way. He diagnosed and solved a problem that has had at least 4 other Tech's stumped."
andy H.
seabrook island, south carolina
steel T.
huger, south carolina
"Technician was very polite and knowledgeable"
charles G.
mt pleasant, south carolina
"Very quick response (less than an hour) and service performed quickly and to my satisfaction."
craig L.
edisto, south carolina
"Fixed the problem fast. Neat and tidy work."
carl C.
mount pleasant, south carolina
"James and Cody did an excellent job locating a coil and scheduling the service. Both men were knowledgeable, friendly and apathetic of our situation."
karen H.
kiawah island, south carolina
"very knowledgeable with our issue &what should be done about it"
jean D.
james island, south carolina
susan Y.
edisto beach, south carolina
june F.
charleston, south carolina
robin S.
goose creek, south carolina
mr shepard S.
isle of palms, south carolina
james S.
charleston, south carolina
"Great service"
jim S.
johns island, south carolina
kim T.
summerville, south carolina
"On time, quick service, friendly and respectful of our home"
steven R.
mt pleasant, south carolina
"Zack was very professional and apologized that the wrong part had been shipped by the manufacturer. Went back to the warehouse to get two portable window A/C units to keep us comfortable until the house unit is fixed"
douglas R.
charleston, south carolina
mr hocutt H.
mt pleasant, south carolina
"Kevin did a great job...very concientous."
john C.
holly hill, south carolina
"He explained what he was doing which I liked"
donna G.
charleston, south carolina
maxwell M.
charleston, south carolina
"Pardee's was the third plumber that I contacted in an emergency. (The first was not available and the second made an appointment but never showed up.) Dustin came over with very short notice, and solved all my plumbing problems. He was extremely professional."
elizabeth G.
charleston, south carolina
"Ray is always friendly, very helpful and responsive to all of my questions/concerns."
dorothy M.
summerville, south carolina
"Tech try everything they could but didn't solve the problem"
nancy R.
goose creek, south carolina
"No shoe protection"
jennifer H.
daniel island, south carolina
"Provided quality work in an expedient manner."
john F.
summerville, south carolina
mrs nzikoa N.
charleston, south carolina
"Good service"
mr pierce P.
goose creek, south carolina
mr massey M.
n charleston, south carolina
"All questions answered"
mrs. leslie M.
charleston, south carolina
christina H.
charleston, south carolina
"The associates were very friendly and helpful!"
ms peterson P.
isle of palms, south carolina
"The tech came on time and completed the work. He was friendly and professional."
betty Y.
dewees island, south carolina
beverly B.
johns island, south carolina
"The technician didnt offer a lot of information about the eater heater. He was really nice though. When Im spending that much money though I prefer working with an adult who has experience and knowledge. I feel as though my time was wasted."
jaime K.
charleston, south carolina
"RAY DID AN EXCELLENT JOB FIXING OUR AC."
mrs parker P.
n charleston, south carolina
"end result was great, but it took quite a long time for initial tech to "figure out" what was wrong at initial service call, did not have the part he thought he needed, returned the next day and another tech came with him, who subsequently determined that the initial tech was wrong. the part was not needed just new wiring."
lee H.
n charleston, south carolina
andrew N.
mt pleasant, south carolina
"I identified 2 reasons for the appointment, one to give me an option on cooling my house, and two fixing the cover that has a hole. We talked about options but the hole isnt fixed and there wasnt any indication when it might be."
ultratan U.
goose creek, south carolina
"Brian kept communicating with me to resolve the problem ASAP"
fred T.
mt pleasant, south carolina
benson R.
charleston, south carolina
"Work was done fine, but they spent a great deal of my time trying to sell us a monthly plan. All I wanted was maintenance check and filter installation."
mr mefferd M.
mt pleasant, south carolina
"Regarding the recent 6 month review of the system, Danny did a good job explaining things. Joseph Steen did a very good job describing the new system choices and recommendations to put in a new system and an tankless water heater."
ms moon M.
summerville, south carolina
jim D.
charleston, south carolina
"Clarence is always helpful, courteous and professional"
ms dietz D.
james island, south carolina
"Service rep for hvac was great. Had conversation with two others regarding tankless water heater and still waiting for response over a week later."
ellen M.
charleston, south carolina
"Danny & KJ were very knowledgeable, friendly and informative."
fred S.
charleston, south carolina
"Good professional service"
mr demarco D.
charleston, south carolina
"Curteous and efficient"
douglas B.
hanahan, south carolina
"Prompt response for the request we made for assistance."
sue hart H.
mt pleasant, south carolina
"Ray came in and got right to work. He told my Husband what needed to be repaired."
jeff E.
mount pleasant, south carolina
"Thorough inspection, personable conversation, professional recommendations"
ed M.
n charleston, south carolina
"Excellent and personable technician"
mr droze D.
summerville, south carolina
"Tech was on time very nice."
cami M.
charleston, south carolina
"Always on time, professional and address any issues or concerns I have."
ssd I.
isle of palms, south carolina
rose holman H.
summerville, south carolina
"Great Service"
john E.
johns island, south carolina
"Very prompt response. Technicians were professional, polite and informative."
ms koenig K.
charleston, south carolina
douglas B.
summerville, south carolina
mrs ward W.
charleston, south carolina
"Kevin was friendly and knowledgeable. He performed my spring maintenance efficiently, yet took time to explain what he was doing. He was respectful of my home, and made me feeling reassured that things were working properly."
mr earhart E.
charleston, south carolina
ms bannon B.
mt pleasant, south carolina
diane B.
ravenel, south carolina
larry B.
johns island, south carolina
"Ken the tech, does a great job."
patsy G.
n charleston, south carolina
"He did a very thorough job!"
john S.
charleston, south carolina
seth M.
summerville, south carolina
"Technician was very courteous, knowledgeable & thorough with his inspections."
abraham M.
mt pleasant, south carolina
"He was very professional and polite."
james V.
n charleston, south carolina
"David arrived as requested, worked on our system with a very professional attitude to maintain peak effency."
mr grubb G.
n charleston, south carolina
"Polite and worked efficiently"
lonn B.
charleston, south carolina
"We were told about the performance service and all our questions were answered. Very prompt service."
jamie M.
johns island, south carolina
"Very informative"
deseta G.
n charleston, south carolina
"Great professional team. Very satisfied and I would definitely recommend to others."
cindy L.
johns island, south carolina
"Always professional and on time."
mr denaux D.
hollywood, south carolina
"Responsiveness on a Sunday and the tech was very efficient and courteous"
barbara T.
goose creek, south carolina
"The technician was friendly and accommodating."
belinda G.
summerville, south carolina
dylan K.
charleston, south carolina
george B.
james island, south carolina
"Very informative"
virginia R.
charleston, south carolina
"Zach (a technician who has serviced my equipment several times) was able to answer many of my technical questions before I met with a sales person"
mr ward W.
mt pleasant, south carolina
"They were professional, courteous, and clearly explained everything."
herb J.
goose creeks, south carolina
"Kevin explain what he was going to do for sinks and what i need to do in the very near future so i want have any more problems with my sinks i understand what he explkain to me and i enjoy talking with kevin he did a great job when ever i need work on any of my bathrooms i whould like for the company yo send kevin thanks again kevin."
john O.
charleston, south carolina
"They were very professional, explained well their work, what was completed."
mr jenkins J.
summerville, south carolina
"Austin was on time an went right to work. He was very friendly and knew exactly what he was doing. Would love to have him come back for work at any time. He even went into the crawl space to check the insulation on our duct work."
mr shepard S.
isle of palms, south carolina
"Very attentive and respectful"
ms gardner G.
charleston, south carolina
"The technician showed up the same day I called and was very polite and wore shoe covers and a mask."
ms pfaehler P.
charleston, south carolina
"Chris was such a nice Young man. Curtious and respectful. Hope I can have him for all of my calls. Thanks"
kathrine E.
charleston, south carolina
steve K.
mt pleasant, south carolina
"This was a home sale hvac inspection. I was expecting a more official looking objective report than a few photos and a general narrative."
jordan T.
summerville, south carolina
"Great! He did an amazing job, clean my air vent and replaced the filter, and even hosed off my AC outside unit when he was finished. Very nice work"
joe M.
summerville, south carolina
john B.
kiawah island, south carolina
ms fisher F.
isle of palms, south carolina
"Timely, efficient, professional"
morton T.
mount pleasant, south carolina
"Came in saw the problem went right to it.Very pleasant person I felt very comfortable."
cynthia P.
johns island, south carolina
"Your company is not knowledgeable in fixing safe step walk in tubs."
bryan S.
mt pleasant, south carolina
"Found the "problem," fixed it, explained to us how things work so that we don't encounter it again. Willing and helpful (both of the gentlemen) to answer questions fully."
ms karla L.
charleston, south carolina
william K.
james island, south carolina
"Professional and on schedule."
james F.
summerville, south carolina
"Very competent and knowledgeable"
elmer A.
summerville, south carolina
"Very courteous and clean."
mr sedell S.
summerville, south carolina
roy T.
huger, south carolina
"when i called you you came out the same day !!"
lowcountry U.
charleston, south carolina
"I called with a semi-emergency and someone was here within the hour. The tech was able to diagnose the problem and give options for a solution the same day."
tres K.
goose creek, south carolina
jacqueline H.
charleston, south carolina
mr cox C.
goose creek, south carolina
"very satisfied with service"
john F.
charleston, south carolina
"On time - Went out of his way to be helpful - excellent communication skills."
mr b johnson J.
charleston, south carolina
"AC was not working when he left, but, it was upstairs, and did not realize it until I went upstairs and found the temperature was 82 degrees and compressor was not running"
mr williams W.
summerville, south carolina
"Chris and his team performed in a knowledgeable, professional manner. They respected us as customers and took the time to explain answers to our questions. They examined our in house filters. I've been a Pardee customer for as long as I can remember."
sue ann H.
mt pleasant, south carolina
"Very polite and found our problem and fixed it."
jeffrey D.
summerville, south carolina
"The sales consultant was very friendly and professional. Answered my questions and provided me with my options."
david G.
summerville, south carolina
"Efficient quality service"
donna J.
daniel island, south carolina
"The service rep (Ken) is very thorough and professional."
keith N.
mount pleasant, south carolina
"Although the technician was very competent I was disappointed that he did not have the equipment to unblock the obstruction in the drain line, Now I have a repaired drain line but it is still blocked."
mr banks B.
goose creek, south carolina
"the technician was super"
smyth F.
charleston, south carolina
"Felix did a great job connecting the PVC pipe to the meter and adding a manual shutoff switch that I can easily get to. He took the time to take care of the lawn and plants while digging the trench to put the pipe in. He made sure the pipe was sealed where it came into the crawl space and he used fool proof connectors that were easily to install and should give me years of service. He answered all my questions about the job and I appreciated that he made sure the pricing was very fair."
mr alston A.
ladson, south carolina
myra B.
ladson, south carolina
"Plumber explained everything"
marilyn H.
johns island, south carolina
"Zachary was very thorough and gave clear explanation of what was done and what I can have done in the future to prevent a problem with the compressor."
becky R.
summerville, south carolina
"Chris was very thorough in checking out my furnace and AC. He is very knowledgeable and nice."
austin O.
charleston, south carolina
"Dustin had a great attitude. He was professional, knowledgeable and polite. He explained what he was doing every step of the way. He took his time. He was very careful. He was thorough, comprehensive and efficient. You could tell this not his first rodeo. He went over all his work and explained everything. He educated me as to how a Tankless Water Heater works, and what I needed to know regarding future servicing. What an absolute pleasure it was to be in the company of someone who loves his work. Rare Bird! Pardee is blest to have him, and I would surely ask for him by name. Sincerely, Austin OMalley"
michael N.
moncks corner, south carolina
"Gave full and good info with knowledge"
leslie F.
charleston, south carolina
"Your man "Brad" and his sales rep sidekick were "Up sell" all the way. My wife was home, I was not, that's a good thing.. Long story short, Please don't send these people to my home again...."
ruth L.
hanahan, south carolina
"Technicians were knowledgeable , friendly and professional they fixed my unit"
sarah S.
summerville, south carolina
"Great Technician very knowledgeable"
jean S.
charleston, south carolina
"Kevin was very professional and explained in detail about what he was doing and why."
david T.
summerville, south carolina
"The technician was nice, listened to our problem and fixed it."
david G.
summerville, south carolina
"Courteous and prompt"
william S.
charleston, south carolina
bob T.
n charleston, south carolina
david B.
summerville, south carolina
"Tech was awesome from start to finish!"
desiree C.
awendaw, south carolina
"Very friendly tech, showed up on time and answered any questions I had"
ms morris M.
isle of palms, south carolina
clarence K.
johns island, south carolina
"Technician was courteous, complete checks in a timely manner, let you know what checks were being done."
mr jalbert J.
n charleston, south carolina
ronald K.
charleston, south carolina
"Listened to my problem and went right to it. Beyond that, the tech in training and Ray were excellent."
edward K.
goose creek, south carolina
"VERY EFFICIENT"
jenkins J.
isle of palms, south carolina
"Technician on time; flushed tankless water heater at what seemed like a reasonable price."
shelly H.
summerville, south carolina
"This gentleman came and serviced our HVAC and explained items I didnt understand."
thomas D.
summerville, south carolina
"Excellent service"
janet D.
charleston, south carolina
"Ken was very thorough and helped us ward off any issues we may have with the system this summer. They accidently bumped or shifted something in our attic duct work. We heard a loud buzzing sound after they left. (It was loud enough we had to turn up the TV :-) We got another set of technicians out the next day who quickly fixed the minor issue. Otherwise I would have given them a 10."
joe P.
mt pleasant, south carolina
bob S.
summerville, south carolina
"I personally feel I did not receive what I should have received. Tech did not clean / foam the units fins which are very dirty"
patricia C.
adams run, south carolina
"Routind maintenance ken found my heat coils were on mode which i did call electric company my bill highest since 2013 .. ken the issue from maintenance november pardee not sure if it was UV light hook up but ken fix issue no charge"
mrs middleton M.
adams run, south carolina
"came on time, did there job asks questions about my water heater, went outside check my heating and air system checked up in the attic, I was pleased, they did a good job."
jim R.
charleston, south carolina
"Grant you that the existing unit was a package unit. But they came in removed the old unit, built a new platform, installed the new one and left no mess all in one day"
gloria M.
hanahan, south carolina
"The technicians were very courteous, professional took care in servicing my unit and washed down my unit. I was well pleased."
russel C.
summerville, south carolina
"Ken was very professional and courteous."
tom/marie J.
isle of palms, south carolina
"Very professional and knowledgeable tech."
bilinda M.
james island, south carolina
"Everything was explained thoroughly walking my through the entire problem solution."
rita G.
ladson, south carolina
murial F.
north charleston, south carolina
"I didn''t have to pay for service that was a blessing"
david H.
ladson, south carolina
karen M.
summerville, south carolina
"The service was very professional."
mike S.
ravenell, south carolina
"Courteous efficient and helpful."
grover R.
james island, south carolina
bob D.
hollywood, south carolina
"Knowledgeble and Courteous"
bill B.
summerville, south carolina
"Very professional and knowledgeable,"
crystal S.
summerville, south carolina
mr knouff K.
johns island, south carolina
"This tech was the best I can remember having for our semi-annual service. (We've had Pardee service for at least 20 years.) He explained what was going on and did a great job."
patricia J.
charleston, south carolina
"Technician arrived and changed our two filters. Very polite and fast."
sonia M.
charleston, south carolina
"Rob explained our options, answered all our questions, updated us on installation, what equipment we were getting etc.. he explained everything to us and answered all our questions."
barry B.
charleston, south carolina
"The technician was very professional and knowledgeable. He resolved a problem we have been having. ."
kurt A.
ladson, south carolina
"Still haven't resolved the filter issue. At the time we purchased the unit I told the sales rep. that I wanted a changeable filter system that I could change the filter every month. The techs left the annual filter in place instead. There is alot of dust in my area and once a year puts too much strain on the system. That is part of the reason my previous system failed. I asked the tech to bring this to your attention during his visit. I need to get this resolved please."
old park P.
charleston, south carolina
"Service Experts always does a great job for PRC."
don N.
summerville, south carolina
"Very polite & knowledgable ... job done efficiently without any problems."
dan G.
charleston, south carolina
"Agent left without alerting me or reviewing their work. I was staying out of their way and masked and only knew they were gone when I saw their truck was gone from the driveway. The agent only spoke with me to try to sell me on a "needed option". I just bought an entirely new system. If it was needed, it should have been raised during that process."
ms scozzaro S.
charleston, south carolina
"Great service, great communication, on time, courteous, great information"
erik H.
goose creek, south carolina
"I asked you to reconnect both sinks. The technician did not reconnect the garbage disposal because he said it didn't work. The garbage disposal was working fine. The wiring to the garbage disposal switch is loose."
christopher G.
n charleston, south carolina
"I never give a 10."
greta M.
charleston, south carolina
"Did not know what to expect"
david B.
daniel island, south carolina
"Very courteous, and knowledgeable.."
steve C.
charleston, south carolina
ron S.
summerville, south carolina
"Keven explained everything he did in detail and made recommendations to alleviate future issues."
david M.
mt pleasant, south carolina
"Prompt, courteous service, excellent rates, timely repair/install, went above and beyond my expectations"
ken B.
charleston, south carolina
"Clarence was professional, courteous, informative and direct as he has always been with me."
lindsey M.
james island, south carolina
"Knowledgeable, on time, answered questions, polite"
ken E.
summerville, south carolina
chris N.
summerville, south carolina
"No problem. Clean and quick. Came at the expected time frame."
mr huger H.
n charleston, south carolina
ms king K.
mt pleasant, south carolina
"They did a great job -- checked out the system to work great in a professional and clean way."
delsie D.
summerville, south carolina
"The tech that came this week did the best of anyone else, including the sales rep & installation guys & install managee that we've dealt with. The rest I would not go above a 3."
mr hodge H.
charleston, south carolina
"I have been a customer of Pardees for over 40 years. Pardees service reps have always been professional and courteous over the years. Lindell has serviced my HVAC system the past few times. In my opinion, Lindell is the best service representative I have ever met. He always goes the extra mile to make sure my unit is operating well. I have never experienced a problem since Lindell has been servicing my HVAC. He definitely represents your company well."
shirley M.
mt pleasant, south carolina
"So appreciated your office staff for making my appt. The tech and his partner were wonderful. My son was here during the repair and said that they were so efficient and got right to the problem. Thanks so very much..."
mr williams W.
charleston, south carolina
"Great tech. that service my unit He had knows for he was doing and quick plus on time"
gordon B.
charleston, south carolina
william K.
mt pleasant, south carolina
"Friendly, efficient, great service."
joyce B.
moncks corner, south carolina
"David was very though, worked efficiently and a nice person."
constance M.
charleston, south carolina
wigglebutt G.
charleston, south carolina
"Came out quickly. Diagnosed problem and repaired in a very timely manner."
stephen H.
charleston, south carolina
"Polite and efficient -- explained each step along the way what was to happen, why, and how it was to be addressed. When I pointed out something that had not been fully completed when Pardee installed the unit he took care of it with no problem."
mr zapata Z.
mt pleasant, south carolina
"The pair of techs were professional and courteous."
rodney G.
charleston, south carolina
karl B.
hanahan, south carolina
"Maintenance man appeared to be a real expert. Very careful to do the job right. Pleasant personality."
georgine S.
summerville, south carolina
donald B.
summerville, south carolina
mr mistretta M.
n charleston, south carolina
timothy D.
ladson, south carolina
mr murray M.
goose creek, south carolina
ernest B.
charleston, south carolina
"Answered questions and explained what he did"
mr palmer P.
charleston, south carolina
"Technician was prompt, friendly, efficient, and did an excellent job."
fastenation F.
daniel island, south carolina
athens F.
n charleston, south carolina
"These two Techs were very good at their trade & very polite!"
michael S.
charleston, south carolina
michael F.
daniel island, south carolina
"Very knowledgeable , personable and listened well."
russ M.
ladson, south carolina
david B.
summerville, south carolina
"very thorough but not rushed -- took time to explain and answer questions"
ms dowling D.
johns island, south carolina
"The techs came in and went right to work They were courteous and knew what to do"
howard S.
charleston, south carolina
john hoybach H.
summerville, south carolina
"Way too many sales pitches every time a technician comes out for Blu light, duct work cleaning, blower cleaning, when there really isn't any need to do so. Anything to attempt to generate more revenue and hopefully playing upon a customers emotions with the dire warnings. Not good! There will always be a little mold when water has a chance to sit, a little dust in the ductwork, and debris on a fan motor blades. Also, technician when talking about the surge protector could not answer the Joules capacity , the clamping voltage, and response time of your surge protector. How do I know it is the proper size, or the best value for the price you charge, or whether I would be more satisfied with a different surge protector which for instance would have a faster response below 1 nanosecond (highly recommended by electricians for a surge protector for high end HVACs) I will do my own research and comparison and get back to you when I know what I want in regards to performance capability vs what you have to offer."
mr pennick P.
mt pleasant, south carolina
"Three people from Pardee showed up for a routine semiannual check! They didn't give me a good analysis of our HVAC system, but were more interested in selling me $6,000+ of a bunch of things."
richard L.
mt pleasant, south carolina
"waited to see what problem showed up after you departed. Sure enough something went wrong about a week after the tech left. This is the third time in a row this has happened. Did not like the salesman trying to shove something down my throat I did not want."
kevin N.
summerville, south carolina
"Since i had 2 projects done on the same day, i am not sure which project that is associated with this survey."
mr mounce M.
n charleston, south carolina
"Austin the young plumber was very professional and knowledgeable. Went above and beyond..built a new support for the water heater. Kept me informed during the entire job. Excellent attitude. Highly recommended!"
tiersa H.
n charleston, south carolina
"Great customer service"
ashleyhall S.
charleston, south carolina
"Exceptional service"
west obgyn O.
charleston, south carolina
"Josh was on time, professional and demonstrated uncommon patience in answering my questions and explaining what he did."
ms hankins H.
n charleston, south carolina
"They came in, were very friendly, very professional, did their job, explained everything to me and left."
marie O.
charleston, south carolina
"Your employees have always been knowledgeable and freindly. I recommend ya'll to all my freinds."
aubrey D.
summerville, south carolina
dr simpson S.
charleston, south carolina
"no problem, efficient service"
chris W.
charleston, south carolina
shipwatch 4.
isle of palms, south carolina
ms godfrey G.
goose creek, south carolina
"Techs are always friendly but still professional"
ms koenig K.
mt pleasant, south carolina
"Quick and super helpful in resolving the issue!"
samuel M.
mt pleasant, south carolina
mrs frederick F.
charleston, south carolina
"Very thorough and courteous. Always letting us know what they were doing."
wendy W.
charleston, south carolina
"It was easy to make an appointment, and the girl that helped me was friendly. I was able to have someone come on a Saturday without paying extra. Dustin was very professional and thorough! We had a mysterious leak and he tried everything until we were able to replicate it. Nothing is ever straight forward when it comes to plumbing/leaks. Sometimes patience and thinking offer the best solutions."
mr haller H.
n charleston, south carolina
"QUICK - EFFICIENT"
barbara B.
summerville, south carolina
"It took so many hours to finally work. The first man was here about an hour before he gave up and called for help. 2 more men came. The temperature finally went down from 93 to 85 when they left at 8:40 p.m. The next morning, even though the temp required was 70, it registered 67. I called again and time was set for 4 to 6 p.m. FINALLY after lunch the temp went up to 70 so I called and cancelled the later call. The one man had told me he would come by Friday afternoon or Saturday to replace something on the outside unit that broke.. I assume he did so. I'm thankful there was no money due because of the "advantage" service I pay for."
lyndee H.
cross, south carolina
"Respectful and efficient"
george J.
edisto island, south carolina
"Excellent"
lawrence D.
charleston, south carolina
anita M.
ridgeville, south carolina
"Tech was extremely knowledgeable and fixed issue quickly."
yulanda T.
charleston, south carolina
"Both the technician and the sales rep were professional and kind."
karen T.
hanahan, south carolina
brandon B.
n charleston, south carolina
mr mefferd M.
mt pleasant, south carolina
"Did a good job. Communicated well about what was happening."
christina N.
charleston, south carolina
"Thorough and friendly"
barbie C.
ravenel, south carolina
"Always pleasant and kind. Your techs are fantastic"
mr shoultz S.
isle of palms, south carolina
"Knowledgeable and helpful. Great personality and punctual."
patricia J.
charleston, south carolina
"We have used Pardee for many years and have been very satisfied with your performance."
mr hudson H.
isle of palms, south carolina
"Service Tech was personable and efficient."
mr huger H.
n charleston, south carolina
saul A.
charleston, south carolina
donald T.
charleston, south carolina
cheri L.
charleston, south carolina
guerry T.
mt pleasant, south carolina
"Quick response"
dallas W.
charleston, south carolina
"Very professional and knowledgeable"
mrs smith S.
summerville, south carolina
thomas D.
summerville, south carolina
"Excellent service. Techs always explain everything completely."
elston M.
summerville, south carolina
"Good experience"
mr summers S.
summerville, south carolina
"The people that did the work were courteous and went to work changing everything. I was surprised they got done in the time they were there but there were always more help arriving. Finally they made a great effort to clean up everything from the unit to the door as they left. These were good people to work with."
vic H.
charleston, south carolina
bill K.
james island, south carolina
"On time, professional, and personal. Have known both, particularly Clarence, a long time."
daniel J.
charleston, south carolina
mr bates B.
daniel island, south carolina
"Arrived on time, careful of the house, efficient, kept us informed, professional"
mr c hogg H.
charleston, south carolina
irene D.
summerville, south carolina
mr phillips P.
moncks corner, south carolina
pavilion W.
folly beach, south carolina
"Fixed quickly"
mike N.
n charleston, south carolina
"Best Buy tech had messed up the installatio of the Nest. We were facing a night of no heat. When we called Pardee, they sent out Brad Frazee that day and he fixed the wiring within the hour."
bruce B.
charleston, south carolina
"Efficient, helpful service"
betsy A.
charleston, south carolina
karen T.
hanahan, south carolina
"Very well mannered, knowledgeable, and overall great attitude."
richard L.
charleston, south carolina
"I would like to tip them. I did not have cash on me at the time."
joel R.
summerville, south carolina
"very polite and professional"